Popular Services

• Computer tagging and inventory
• Recycle computer equipment
• Computer equipment secure disposal
• Technology moves

• MavMAIL email and calendar
• Microsoft 365
• Teams

For faster service, please sign in at the top of this page before submitting your Quick Ticket. If you are unable to sign in, you will be able to submit your request to IT Solutions by including your contact information.

• Microsoft 365 apps and support
• Microsoft Office ProPlus downloads
• Shared mailboxes
• Flow and Power Automate support
• Departmental accounts

• Software installation, support, and troubleshooting
• Virus removal
• MavAPPS
• ResTech Services

• StarID Account Management
• Multi-factor authentication
• incorrect or duplicate StarID

The Quick-Ticket Submission option creates a general ticket to IT Solutions. It is a great option for any issues not found under Service categories. This option allows anyone to get tech support, whether they have an Minnesota State Mankato account or not, since login is not required.

• Student Printing (MavPRINT)
• Print from all devices
• Black and color laser printing
• Touchless Printing

• Simplify URL links
https://link.mnsu.edu/

• Provide data and reports for university information and decision making.

• FlexSync
• Classroom technology
• Computer labs
• Audio-video systems

• CRM Shared Services
• Online orientation

• Information security incident response
• Security awareness training
• Information risk management

• MavCARD access to buildings and doors.
• Automated door access
• Computer lab access
• MavCARD supported services

• Windows and macOS operating system installation
• Standard University software installation

• D2L/Brightspace student support
• D2L/Brightspace faculty support
• Course creation
• Instructional design
• Manual student enrollments
• Professional development

• Teaching and learning software
• Lecture and screen capture
• Invigilation / anti-plagiarism
• Online surveys

• Collaboration, communication and storage
• Eforms, workflows, lists, and chat

• Accessibility review
• Accommodation Consulting
• Document Conversion
• Media Captioning
• Media Digitization Services

• Live Broadcast (Cost)
• Athletic Events
• Streaming Services (Cost)
• Event Recording (Cost)
• Class or Classroom Recording (Free)
• Cable Television Channel Management (Free depending on content)

• Server file storage (personal and departmental)
• OneDrive, MavDISK, Teams, SharePoint

• Official website creation consulting and editing support

• Employee printers and printing
• Printer support