Zoom App Not Updating

Summary

If Zoom app is not updating or you are not on the current version of Zoom, please follow these directions.

Body

Question

My Zoom app is on an old version, how do I update it? My zoom app says it is up-to-date but it is not, how can I fix this? 

Overview

This article is intended for State Assets only. Zoom should be getting automatically updated via Manage Engine. If, for some reason Zoom is not the current version or says it is the current version when you know there is a newer version out there, follow the steps below. 

Instructions

Windows

  1. Uninstall Zoom Workplace App by going to Add or Remove Programs 
  2. Select the Zoom Workplace App and Uninstall 
  3. Once completed, download the latest Zoom app from the Download Center and reinstall.

Mac

  1. Open the Zoom desktop app.
  2. At the top of your screen in the toolbar, select zoom.us or Zoom Workplace (6.0.0 and higher).
  3. In the drop-down menu select Uninstall Zoom or Zoom Workplace (6.0.0 and higher).
  4. Select OK to confirm uninstalling the Zoom desktop application and all of its components.
  5. Once completed, download the latest Zoom app from the Download Center and reinstall.

Linux

See Uninstalling and reinstalling the Zoom application

Details

Details

Article ID: 1012
Created
Thu 8/10/23 2:50 PM
Modified
Mon 12/23/24 12:56 PM