Linking Blank or Incorrect Information from ISRS in Perceptive Content

If you are linking from an ISRS window into Perceptive Content and it is pulling blank or incorrect information. Try turning the ISRS Panel on and off.

Overview

Turning the ISRS Panel on or off adjusts how data is pulled into Perceptive Content.

Environment

State-Owned Devices: Equipment provided to university employees and managed by Minnesota State University, Mankato.

How-To

Instructions

If you are attempting to link a record from ISRS to Perceptive Content and it is pulling blank or incorrect data. Try turning on or off the Panel in ISRS.

1.  Log into ISRS
2.  Right Click anywhere in the gray area
3.  Select Panel. 
4.  This should remove the top tool bar and allow for the right lines of data to be pulled into Perceptive Content.
5. 

Outcome

Correct records are linked, resolving blank or incorrect data issues.