This article is the Fall25 Navigate360 Newsletter geared toward professional advisors, student support staff, and other key users.

Please see the following information for IMPORTANT Updates and Reminders about the Navigate360 system to help you with your work for Fall 2025.

MavCONNECT is now Navigate360!

We are in the midst of transitioning our system name from MavCONNECT (long beloved) to Navigate360! As much as possible, we will use Navigate360 as the system name. However, we anticipate that there will be faculty and staff who continue to use MavCONNECT terminology throughout this fall, which is fine - we will all get transitioned at some point! What is most important to remember is that Navigate360 is the SAME THING as MavCONNECT! There is only one system.

Why are we transitioning the name now? Students generally only know the system as Navigate (or Navigate360) because that is what the Student app is called, and we are unable to re-brand it as MavCONNECT. We were not aware of this limitation when we launched this version in August of 2023. We also wanted to retain the good reputation and name recognition that MavCONNECT had built up over the years.

However, after launching the Navigate version, it became apparent that students were calling it Navigate360, and faculty and staff were calling it MavCONNECT, and the two names created confusion. Hence, the decision to transition fully to Navigate 360 now.

Website Updates: You may have noticed that our website now reflects the new name: Navigate360, but also includes "(MavCONNECT)". For the time being we will continue to tie them together on our website and in key communications so that all parties are aware that they are one system. 

New "Help" Email: Along with the name change we have updated our "Help" email! We are now navigate360@mnsu.edu! Please use this email to send in your system tickets, questions, etc. (During the transition, emails inadvertently sent to our old email, mavconnect@mnsu.edu, should still get to us, but UPDATE your address book today!)

Navigate360 Resources Web Page - Transitioning to Team Dynamics

We have started the transition of our Navigate360 (MavCONNECT) Resources website to Team Dynamics pages. For the time being, the website page will look much the same as it has in the past, but throughout fall we will be building new guides and resources on the Team Dynamics site. As we build, we will link to the new resources on the Team Dynamics site until we are all built out. For now, continue to refer to our Navigate360 resources website for all of your Navigate360 Guide Needs.

New Items / Updates in Navigate360

• New Tag - Transfer Liaison SCC - if you see this tag on a student's profile, it means that our Transfer Liaison Specialist (a joint position between SCCC and MSU) has been working with this student. 
• New View - Change in view of the Conversation, Calendar, and Appointments tab on the student profile. Instead of these items being under a "More" option, they are now tabbed out on separately on the student profile. Reminder that you may need to scroll over to see all the tabs to the right.
• V2 Reports Sunset - V2 reports will be sunsetted in December 2025. V3 Reports have been operational for over a year. If you have any saved reports using the V2 version, please consider re-creating them in V3 now! If you need assistance, let me know.
• New Procedures and Instructions - are forthcoming for Adding a Student to Navigate360: Prospective Students and Reenrollment Students
  • For now please do NOT add any Reenrollment/Stopped Out Students to the system.
  • Please use the Returning Student Intake Form to route these students to the Department of Student Success for follow-up.
  • You can continue to send to navigate360@mnsu.edu requests to Merge student files as you come across them. I will review them and get back to you.
• Campus Hub "Referral" - Available to all areas SOON!
  • Purpose: If you are meeting with a student who has questions for Campus Hub or financial aid, now you will be able to raise a special referral on behalf of that student, which will trigger an automated email directly to the Campus Hub, who will then reach out to the student. We anticipate having this referral feature turned on for all Advising and Student Support roles by mid-September.

Reminders for Navigate360

• Data in Navigate: We have daily imports of data from ISRS, but there still is a delay of 1 -3 days from when data is entered into ISRS to when it is viewable in Navigate. If you are working with a student who indicates that they registered or changed a major, etc., and it's not yet reflected in Navigate, ask them when they made the change. If it's been more than 3 days, put in a ticket to navigate360@mnsu.edu so that we can look at the data.
• Clear Filters - Conversations:
  • When viewing a Student's Profile/Conversation tab, looking at emails sent from the Navigate system, "CLEAR All Filters and Sorts" to see ALL of the emails being sent. If you do NOT clear all sorts/filters, then you will not see system automated emails being sent. This function is now found under the three lines option to the right of the search bar: 
  • IGNORE the "read status" column under student conversations tab as this column does NOT accurately reflect whether or not a student has opened/read an email sent from the system. We are not able to permanently turn off this column for viewing, hence this reminder. You can choose to turn off the visibility of this column, but you need to do that every time you go into a student's conversation tab, so we recommend you learn to ignore it
• Active Students in Navigate:
  • Undergraduates: Any newly admitted  (NEF or TRF cohorts) UG student will enter Navigate once they are admitted and added to the NEF / TRF cohorts.
  • Graduate Students: Any newly admitted graduate student will enter Navigate AFTER they register for courses
  • Students who have stopped out / do not have an active current or future registration: May not have access to the Student Navigate system. Staff may still see student profile information, but many data points are NOT updated unless they are actively registered for a current or future term. 
  • Reminder that it will take one to three days to have new students enter navigate after course registration or cohort add.
• MavCONNECT 2.0 Teams Site - Please TURN ON your notification for this Teams site (if you have access to it) as I will continue to add advisors and student support area staff to this site, and will continue to use it to publish general updates/insights and IMP/time Sensitive system information.
  • Go to the General Channel, and "turn on notifications"

Navigate360 Training Opportunities

• Link to Register for Navigate training opps HERE
• NEW! To continue to support Faculty Office Hours on boarding we have created NEW weekly sessions on Building Office Hours specifically for Faculty/Instructors. They are offered most Wednesdays from 12:15pm - 12:45, all offered via zoom. Feel free to share the registration link with interested faculty colleagues. 
•  CONTINUED: Sessions for General On boarding, and Advanced Sessions for Advanced Search/Lists and Campaigns continue to be offered in Fall 25. Generally, they are weekly as well, all offered via zoom. Registration via the registration link.
  • General On boarding - Tuesdays, 10:30 - noon
  • Advanced Search/Lists - Wednesdays, 11am - 11:45am
  • Campaigns - Messages and Appointments, Thursdays, 1pm - 1:45pm
• REMINDER: Weekly Virtual Office Hours, Wednesdays, from 10am - 11am. I will post in the MavCONNECT 2.0 Teams Site once I'm the room!
• Zoom Room for trainings/virtual office hours is generally: https://minnstate.zoom.us/my/jillfischerzoomroom 

 

For Professional Advising Areas Only

Appointment Summary - Please Complete the "Current Advisor" Section for EVERY SUMMARY

Last spring we added two questions to the Professional Advising Appointment Summary Template that we ask ALL professional advisors to complete for EVERY appointment summary. This will allow us to best track the advisor at the time of the appointment, as the Navigate360 system does NOT retain advisor history or changes of advisor within a term - it only every tracks the current advisor. Tracking it at the appointment summary level will allow us to pull end of term data with more accurate figures for Advisor Assignment at the the point of the appointment and across the term. Click on the screenshot for details.

Note:

• Check the student's success team (on the lower right side of their Student Profile/Overview page) to see who their advisor is if you are uncertain. You can also check ISRS.
• The answer to BOTH questions could be "Yes" or "No" 
• 

New Service - "Email Advising"

• The UA has developed and deployed a NEW service built for tracking "Email Advising". Please see your Supervisor/Student Advising Director for direction on when and how to using this service and note the following tips.
  • Do NOT use this service when building Availability. It will ONLY be used via the "Report on Appointment" function.
  • When using this service the Meeting Type should ALWAYS be "Email Advising (ROA Use Only)
  • Talk with your supervisor to ensure you are using the service in the way it was intended.

For Navigate360 staff system questions or issues: Email navigate360@mnsu.edu.

For urgent or more immediate needs, feel free to reach out directly to Jill Fischer, Navigate360 Staff App Admin, at jill.fischer.2@mnsu.edu, ext. 1548.

Office of Student Success & Navigate360

• Navigate360 Staff - Jill Fischer, Application Administrator, Assistant Director of Student Success, jill.fischer.2@mnsu.edu
• Navigate360 Student - Michael Haskins, Content Administrator, Acting Assistant Director of Student Success, michael.haskins@mnsu.edu
• Navigate360 System - Amy Staloch, Program Owner, Director of Student Success, amy.staloch@mnsu.edu