Summary
I am getting the following error when I try running ISRS, The application has failed to start because its side-by-side configuration is incorrect. please see the application event log or use the command-line sxstrace.exe tool for more detail.. What can I do to fix this?
Body
Question
What to do when ISRS gives a side by side error?
Overview
This happens when a computer doesn't have Visual Studio C++ 2005 x86 installed.
- Navigate to one of the following locations.
- MavDISK (on campus):
- Press the windows key and the R together on the keyboard to get the run box.
- Enter \\mavdisk\software\Staff\Microsoft\Visual C++\Microsoft Visual C++ 2005 SP1 - x86-x64\Source
- Double click on vcredist_x86.exe.
- Follow the prompts on the installer.
- Download from the web:
- https://www.microsoft.com/en-us/download/details.aspx?id=3387
- Run the installer and follow the prompts.
- Run ISRS.
Note: You will need administrator rights to install the software.