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Overview
When I am trying to upload into Content or an Assignments folder I am getting an error that says, "Oops there was a problem." What can I do to upload my file?
Resolution
The most common reason a file cannot be uploaded is because the file name contains a special character. Change the file name to resolve the issue:
- Open the file that you are trying to upload.
- Locate and click Save As and give the file a new name.
- Enter a new name that does NOT contain any special characters (The title cannot include: / \ & * < > : ' " * ?). The title can include numbers and letters.
- Assure the file name does NOT begin with a space.
- Upload the new file into Content or into the Assignments submission folder.
Note: If the file won't open, the file is probably corrupt and unfortunately will probably need to be recreated.