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Services or Offerings?
• Information security incident response
• Security awareness training
• Information risk management

• StarID Account Management
• Multi-factor authentication
• incorrect or duplicate StarID

• D2L/Brightspace student support
• D2L/Brightspace faculty support
• Course creation
• Instructional design
• Manual student enrollments
• Professional development

• Computer tagging and inventory
• Recycle computer equipment
• Computer equipment secure disposal
• Technology moves

• Wi-Fi (eduroam)
• Networking
• VPN

• Live Broadcast (Cost)
• Athletic Events
• Streaming Services (Cost)
• Event Recording (Cost)
• Class or Classroom Recording (Free)
• Cable Television Channel Management (Free depending on content)

• Perceptive Content (ImageNow) software
• eForms and document workflow services

• Servers, storage, databases, applications, software and services

• CRM Shared Services
• Online orientation

• Instructional design and technology consulting
• Quality Matters

• Teaching and learning software
• Lecture and screen capture
• Invigilation / anti-plagiarism
• Online surveys

• Consultation and design of classrooms and labs
• Computer operating system and app software consultation
• Classroom rental services and customized software training
• Virtual software (Virtual Labs)


D2L Brightspace is the learning management system software at Minnesota State University, Mankato.

Microsoft Project is a project management software to manage resources and tasks and track progress and workloads.