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Question How do I connect to eduroam from a Mac? For more information please visit our Eduroam Page. Overview eduroam is the preferred secure Wi-Fi network for all students, faculty and

Question What can I do if my Azure download fails? Overview If you are experiencing issues with software downloading through Microsoft Azure Education, please contact Microsoft directly for

Question How do I add pictures to Media in Carousel? Overview Via any web browser, log onto Front Door/Tightrope Once you have logged on, click Carousel Click Media Click Pictures

Question What to do when you cannot Log into University Laptop Overview Connect an Ethernet cable to laptop Login with your StarID and StarID password If that still does not work

Question How do I connect to eduroam from an android phone or tablet? For more information please visit our eduroam Page. Overview eduroam is the preferred secure Wi-Fi network for all

How do I fix the touchpad in the class room, that isn't letting me click on things? ... touch-panel ... Overview This article goes over how to trouble shoot the touchpad model TPS-1700. Resolution If the Touchpad is model TPS-1700, follow the steps below: 1.     Turn touchpad over. 2

How to use MavPRINT Touchless Printing for quick and sanitary printing. ... touchless ... Question What is MavPRINT Touchless printing and how can I do it? Overview MavPRINT Touchless Printing is quicker and more sanitary since you don't have to touch a keyboard to print

Zoom Phone allows you to set your office hours to your work schedule. This document also allows for you to change your Auto-Reception Settings. ... Question How can I change business hours to match the hours that I work, and change how calls are handled after hours? Overview Zoom Phone is set up with default working hours of 7:30am to 5

How do I add a Network Printer to my Mac Computer? ... Overview This article notes down the steps for adding a Network Printer to a Mac Computer. Resolution Before trying to add a network printer to a computer please make sure that permissions

Question When I connect my laptop through VPN, I can't use Uniface (ISRS)    Overview After connecting to VPN with a state-owned computer, ISRS (Uniface) does not work.   Before the

To verify your location, address and building information from your Yealink desk phone in the event of an emergency, dial 933 from your Yealink desk phone. ... Question How do I confirm my 911 location from my Zoom Desk Phone?  Overview In the event of an emergency, if you dial 911 from your Yealink Desk Phone, we want to confirm the location is

Use this article to set up call forwarding to an external number from the Zoom Portal or Yealink desk phone. ... Question How can I forward my zoom calls to an external phone number?  Overview Follow these steps to customize your call handling settings to forward to an external phone number that isn't

When printing to a shared Ricoh printer on campus you need to add a printer code that is specific to your department. For Macs, a certain driver needs to be installed to allow for the "job log option" ... How to set your user code for printing to a Ricoh copier in Mac Home (/) / How to set your user code for printing to a Ricoh copier in Mac The copier should already be in your list of

Question How can I resolve problems with signing in to use Adobe products?  Overview Make certain you are logged out of Adobe through Adobe Creative Cloud. Find Adobe Creative Cloud in

Question How do I post a thread in Discussions? How do I reply to a Discussion thread in D2L Brightspace? Overview To post and reply to a Discussions thread in D2L Brightspace, watch this