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Question How do I access line keys and customize them for my Zoom Phone?  Overview User this article to help you customize your speed dials or busy lamp field.  *Please note that Minnesota

Question What should I use for web conferencing?  Overview What is Zoom? Zoom is a web-based video conferencing tool with a local, desktop client and a mobile app that allows users to meet

should bring you into your MavAPPS Store and display the applications you have access to. Note:  You may see more or less applications depending on what department/classes you are in or if you are an

Question How can I upload file into my OneDrive? Overview Login to your OneDrive at http://www.mnsu.edu/its/onedrive/ Click Upload Select file Locate your file Select the file you want to upload Click open to add the file to your OneDrive   Request Help

Question How do I sign into Microsoft Teams?  Overview Sign into Teams by using your StarID@go.minnstate.edu for students, or StarID@minnstate.edu for staff and StarID pass

camera icon will appear. In the following pop over box, drag a photo into the circle OR select Upload a New Photo.

Question If I am toggled into a queue to receive calls, and I need more wrap-up time after I get done with a call, how do I get more time?  Overview If you need more time to wrap up a queue

Question How do I import addresses from the junk email filter list? Overview Import e-mail addresses into your Junk E-mail Filter Lists (PC) Open an email Click the Message tab In

Question What to do when you cannot Log into University Laptop Overview Connect an Ethernet cable to laptop Login with your StarID and StarID password If that still does not work

Question I am trying to login to MavPRINT from a kiosk and receiving the error "Alias alreayd in use" what should I do?  Overview If a customer is trying to login into MavPRINT from a Kiosk

How do I log into the dental clinic computers? ... Overview This article goes over how an individual may log into the dental clinic computers. Resolution To log into the Dental Clinic computers in the Clinical Sciences Building you will

c:\users\yourStarID\APPDATA\Roaming\Microsoft\Signatures 6. Paste all the backed-up files into the Signatures folder   Do the same for the Templates folder if you copied this folder for your Quick Parts. Request Help

Question Having trouble logging into Adobe in campus computer? Overview Launch an Adobe Application from a campus computer. Sign in with an adobe account from the Adobe login

Overview How do I thaw a Deep Freeze machine?  What are the keyboard commands to thaw or freeze a Deep Freeze machine. Resolution Windows Log into the Windows. Press Ctrl, Alt

Create a folder in your Documents folder called Signatures and paste all of the files into this folder Quick Parts are located in c:\users\yourStarID\appdata\roaming\Microsoft\Templates Create a folder and paste all the Templates files in that folder   Request Help