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Transfer Active Call Directly to a Voicemail Box
Need to transfer a call to someone but you want to bypass the ring? Follow these steps to transfer a call directly to a voicemail box. ... Question
How can I transfer or forward a call directly to someone's voicemail box?
Overview
Zoom Phone App:
When on an active call, select the Transfer button
Type in the extension
D2L Brightspace: Request to Add Homepage Announcement
Overview
D2L Brightspace homepage announcements are used for communicating items related to Brightspace use, updates, teaching/learning tips for success, Brightspace help and FAQs, etc., for both
Connecting to eduroam with iPhones
Question
How do I connect to eduroam from my iPhone? For more information please visit our Eduroam Page.
Overview
eduroam is the preferred secure Wi-Fi network for all students, faculty and
D2L Brightspace: Export grades to spreadsheet
Assessment menu.
Click Grades from the menu
Select the Enter Grades tab.
Click the Export button.
Select All Users in the ‘Export All Grade Items for’ menu. Click Apply.
Check the box next to
Verify that I am connected to the Always on VPN
Question
How do I know if I am connected to the Always on VPN?
Overview
There are a few ways to view this, but this is probably the easiest method:
In the notification area down near
How to Access MavLabs using Chromebook
Question
How to use MavLabs in chromebook?
Overview
In order to access MavLAB computer resources you will need a remote desktop client. We are recommending Microsoft Remote Desktop, which
How to Identify Spam and Phishing Emails
information-security ... legitimate, but it is important to look for other suspicious items like these. Do not click on links that are in a suspicious or unusual email.
Never download an attachment if you
D2L Brightspace: Add Start, End, and Due Dates to Quizzes
Start, End, and Due Dates
The Start, End and Due dates are used in quizzes to modify when students will be able to see the quizzes, access the quiz, and the amount of time it is open for
Change Default Email Address to mnsu.edu
MinnState institutions are assigned to this email account, so this inbox will accept any email sent to all of these addresses. However, your FROM: address will have to be selected as directed in steps 1
Zoom: Change Waiting Room Settings to Allow Users to Bypass
Question
How do I change the "Waiting Room" settings to allow MinnState users with your Meeting ID and Passcode to bypass the meeting "Waiting Room" ?
Overview
Begin by going to
Remote Connection to a Common Desktop using WorkMSU - Windows
Windows?
Note: Multi-Factor Authentication is Required to Connect to WorkMSU
When loggin in, WorkMSU requires Microsoft 365 multi-factor authentication using the Microsoft Authenticator app on
No Logon Servers New Windows Computer
Question
I turned on my new Windows computer and it is not allowing me to login because there is no network/ WI-FI ?
Overview
The first time a computer is logged into for a specific user
Alcohol Wise Student Login Issues
Question
How do I get support for issues with Alcohol-Wise
Overview
An error may occur during login to the Alcohol-Wise class from Student Health Services. If their primary contact email
Access to the Titanium Counseling Center Scheduling Software
How can I get access to the Titanium software used by the Counseling Center? ... Overview
This artcile depicts how to gain access to Titanium Counseling Center Scheduling Software.
Resolution
1. Submit a Service Request by sending an email to servicedesk@mnsu.edu
Connect a Zoom Meeting to a HD Video Conferencing/Telepresence Classroom
Question
How do I connect a Zoom meeting to an HD video conferencing/Telepresence classroom?
Overview
1. Navigate to https://minnstate.zoom.us/profile
2. Click Sign in. Log in with