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07/14/2023 Perceptive Content Client Upgrade
2023 July Perceptive Content client post-update info ... perceptive-content ... Note: The latest version as of 07/17/2023 is 7.9.0.281 in Software Center!
The upgrade to perceptive content has been completed. A quick reminder that there is a client update that needs to be
Multi-Factor Authentication - Lost Smart Phone
Question
I lost my smart phone. How do I verify my sign-in?
Overview
Sign-in to MavMAIL
On the Approve sign in request screen, click Sign in another way
Choose one of the other
Multi-Factor Authentication - New Android Phone
Question
How do I set up MFA on an android?
Overview
On your Android smartphone, navigate to the Google Play Store App
In the search bar, type Microsoft Authenticator
Click Install
Adobe Acrobat is Asking for a Login/Trial Period
Question
What can I do if Adobe is asking for a Login/Trial period?
Overview
Please see Adobe's Website and follow the steps to try to resolve the issue
Request Help
International Phone Plan Request
Question
I am traveling out of the country, how do I ensure international calling on my work phone plan?
Overview
Please use the button below to create a request 5-7 days before your
How to Change Your Primary Number on Zoom Phone
Use this article to change your primary number for your Zoom Phone if you are linked to more than one phone number. ... zoom-phone ... Question
How do I change my primary number on my Zoom Phone?
Overview
If you more than one direct phone number, you can change the primary number. The primary number shares the same line as
Set Personal Emergency Location on Zoom Phone
Zoom allows you to set your personal emergency location if you are working remote. ... zoom-phone ... Question
How can I set my Emergency Address when I am working from home on Zoom Phone?
Overview
NOTE: DO NOT change the Emergency Address:
If you have the Zoom App open and no
Windows Printer Installation Verification
printer ... Question
How do I check if my network printer is installed correctly on my windows machine?
Overview
To request access to a network printer for a windows machine or PC, please contact the
Yealink Desk Phone Installation
Installation instructions for Yealink desk phones. ... zoom-phone ... Question
How do I install (cable) my new Yealink desk phone?
Overview
Your new Yealink Desk Phone phone is now ready to use.
Before your Yealink phone is plugged in, you can use the Zoom
Manage Call Handling and Voicemail Settings for Zoom Phone
zoom-phone ... bar, select Settings.
4. Follow the applicable set of instructions below for managing your business hours and settings, call handling preferences, and voicemail greetings and settings
D2L Brightspace: Export/Import a course package
Question
How do I share my D2L Brightspace course with another faculty or Teacher's Assistant(TA)?
Overview
Instructor and Teacher's Assistant roles can export a .zip course package file
How to Enable Zoom Phone App Screen
If you need to share your Zoom App screen while in a Zoom meeting, please follow these directions to enable it. ... ://minnstate.zoom.us/profile/setting (Zoom web console -> Settings -> In Meeting (Basic)
Enable Show Zoom windows during screen share
Sign out of your Zoom Application window then sign in
Zoom Phone - Call Queue Notifications
Zoom phone allows call queues to be managed with proper access. Admins can modify queue notifications through the portal. ... zoom-phone ... Question
How do I enable or disable call queue notifications?
Overview
How to enable or disable call queue notifications for a member
If a phone user is a member of multiple call queues
Zoom Phone International Calling and SMS/MMS Rates
Zoom phone international SMS and calling rates. ... To view the international SMS and calling rates, please see Zoom's Website here https://zoom.us/billing/pbx/rates
Zoom Phone Voicemail Greeting Setup
zoom-phone ... Question
How do I setup my voicemail greeting?
Overview
With Zoom Phone, you can customize your voicemail greeting.
Zoom App:
Sign in to the Zoom web portal.
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