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phishing ... Question How do I know if an email is spam? Overview Check the email address. If the email has a suspicious looking domain name, it is possible that it is a spam or phishing email

Question How do I call internationally? Overview Please submit a ticket to IT using the button below to request international phone access and list every country you may need to call in the request.    Request Help

How can I disable the ability to send and receive text (SMS) messages to my university phone number on the Zoom app? ... zoom-phone ... Question Can text messaging be disabled on my Zoom Phone for my university phone number? Overview Upon request by the employee, SMS Text Messaging can be disabled for a Zoom Phone university

project ... Question How do students get Microsoft Visio or Project? Overview  Azure Services: You will need to enroll at Microsoft Azure Education Software If you haven’t been signed in yet

Zoom phone international SMS and calling rates. ... To view the international SMS and calling rates, please see Zoom's Website here https://zoom.us/billing/pbx/rates

Question I don't have a smartphone or I don't want to use my personal smartphone. How can I enroll in multi-factor authentication? Overview Click to follow the link to self-enrollment

pool ... Question How do I add random questions in my D2L Brightspace course quizzes? How can I give each student a unique, randomized quiz? Overview Use a Question Pool to provide each student with

Step by step instructions for connecting Jabra Engage 65 headset to Yealink T46U desk phones. ... . Upgrade the headset firmware to version 5.11.0. During firmware installation, the LEDs on the base and the headset will be purple. (takes a long time) After upgrading firmware, within Jabra Direct

Question How do I assign a web role in ImageNow? Overview Navigate to Image Now  Login with StarID and StarID password On the Left side under User Maintenance select Web Search for

page ... Questions Why is the page jumping down when I access my courses? How do I stop the page from automatically scrolling down in D2L Brightspace? How do I log into the Request Help widget in

Question How can I open a PDF if I am unable to sign-in to Adobe?  Overview When opening a PDF on my Windows PC Adobe is asking me to sign in. To resolve this so that you can open your PDF

Question How to I install and activate Mathematica on my personal comptuer? Overview Staring on 11-7-2022 you will now need to activate Mathematica with your Office 365 (MavMAIL) account

How do you deploy vulnerability patch(es) to a group in Lumension? ... vulnerability-patches ... Overview This article goes over how an individual may deploy a vulnerability patch to a group. Resolution Once logged into Lumension hover over Manage, then click on Groups.  A list of

Hotline, call 855-502-7867. Options will be given via voice menu.​​​​​​ Opt-In From the phone that wants the StarALERTS re-opt-in, text to 23177 using the exact message below: START Mankato

MFA phone call verification places phone calls to you. If those numbers become blocked, the call will not arrive. Unblock those numbers, or request that IT Solutions unblock it if it is a Zoom phone. ... phone ... not blocked.  If this is blocked on your Cell Phone, unblock it there.  If the call isn't arriving at Zoom, create a ticket to IT Solutions, stating that MFA phone numbers are being blocked by Zoom. MFA Incoming Phone Number List: +1 (866) 539 4191 +1 (855) 330 8653, and +1 (877) 668 6536