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Connecting to eduroam with Windows 10/11

  1. Knowledge Base
  2. Network and Communication
  3. eduroam
Windows 10 is selected 4. Click JoinNow   5. Download the setup file when prompted 6. Go to your Downloads folder and click WiFi_Minnesota_State_University_Mankato_Wrapper.exe to

Change Multi-Factor Authentication to Microsoft Authenticator App

  1. Knowledge Base
  2. Accounts and Access
the App Store or Google Play that allows you to authenticate Microsoft 365 sign-ins. You can easily add the Microsoft Authenticator app as an authentication option on your account.   Add

StarID Password Reset

  1. Knowledge Base
  2. Accounts and Access
password ... box if you agree to it, and click Set Password Note: If you do not know your Tech ID, you can find it on the front of your MavCARD. Or contact IT Solutions Center, 507-389-6654, or chat

Issuing a Cell Phone and Other Mobile Computing Devices

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
company-phone ... eligibility requirements: https://www.minnstate.edu/board/procedure/522p2.html    An authorized administrator of the University must approve the request.  Within the University, authorized

MNSU Mac Printers

  1. Knowledge Base
  2. Hardware, Device, and Printing Support
  3. MavPRINT
printing ... Overview Before trying to add a network printer to a computer please make sure that permissions have been granted to that user for the desired network printer. Please contact the Service Desk to

Phone Call Recording

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
  3. Zoom Phones
Steps to record and manage Zoom Phone calls on App or Yealink desktop. ... Question Can I record phone calls from my Zoom App or Yealink desk phone?  Overview Call recording is available in both the Zoom App and Yealink Desk Phone.  Zoom App:  To Record

Check Voicemail on Zoom Phone

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
  3. Zoom Phones
Easily check your voicemail on Zoom Phone ... zoom-phone ... selecting voicemail, from the main menu, do the following: Press 1 to listen to your voicemails. Note: To skip to the end of the message you are listening, press 3 or 5. Press 2 to record

MavPRINT Mobile Printing

  1. Knowledge Base
  2. Hardware, Device, and Printing Support
  3. MavPRINT
printing ... Mobile Website Upload a Document to print Find a MavPRINT printer at 50 locations across campus, login and release your print job. Note: Duplex printing (print both sides) is set by default in

Access Power BI in the Cloud

  1. Knowledge Base
  2. Software and Application Support
power-bi ... @mnsu.edu or 507-389-6654 to request access. The Power BI screen will load. You are now logged in and ready to begin working with Power BI.   Request Help

Acceptable Use Policies

  1. Knowledge Base
policy ... personal use. The network is shared by all students living in residence halls. Your network activity affects the network performance of others. Please be considerate. Examples of prohibited use

Krypton: Set Password

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Krypton
Question How do I reset my Krypton account password? Overview Open a web browser. Navigate to Campus Account Settings. Log in using your StarID and StarID password

Quick Start Guide for Zoom Phone

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
  3. Zoom Phones
This guide shows you the basic features and functionality of Zoom Phone app. ... “Settings”   Explore the settings available Watch this video to familiarize yourself with personal options 5. Connect your new desk phone  Learn how to disconnect and

DVD Player Not Working

  1. Knowledge Base
  2. Teaching and Learning
Question Why won't the DVD player work? Overview Verify you have selected DVD on the touch panel Verify the DVD player is turned on (You should see a blue light coming from the front of

MavPRINT Check Balance

  1. Knowledge Base
  2. Hardware, Device, and Printing Support
  3. MavPRINT
printing ... . NOTE: Black and white prints are 5 cents per page. Color prints are 40 cents per page. If your Arrears Balance reaches -$50.00, your MavPRINT account will be locked until you pay some or all the

Call Blocking on Zoom Phone

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
  3. Zoom Phones
Block and manage calls on Zoom Phone ... zoom-phone ... Within the Zoom app, Select the History tab. Right-click the inbound number or place cursor over the date/time stamp and select the three ellipses (more). Move the cursor over Block Number. Select