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Question How can I make a student RSO account?  Overview   RSO or recognized student organization have to contact Michelle Harvey in Student Activities.  She will put in a request for me

Overview A student who has graduated may still be receiving emails from MNSU by mistake. Resolution This typically means they have a forward in place. Provide the user with the necessary

Question How do I disable or turn off focused inbox, and enable or turn clutter back on? Overview With the change to the MinnState tenant, Clutter was turned off in favor of Focused Inbox

Question I don't have a smartphone or I don't want to use my personal smartphone. How can I enroll in multi-factor authentication? Overview Click to follow the link to self-enrollment

Question I lost my smart phone. How do I verify my sign-in? Overview Sign-in to MavMAIL On the Approve sign in request screen, click Sign in another way Choose one of the other

Question How do I set up MFA on an android?  Overview On your Android smartphone, navigate to the Google Play Store App In the search bar, type Microsoft Authenticator Click Install

Question How do I set up my school or work email on my mobile device?  Overview iPhone For personally owned devices, download the Microsoft Outlook App from the App Store. For

Question How do I import contacts in Outlook? Overview Click Import Contacts from Outlook on Microsoft's support site.   Request Help

Question How do I export contacts from Outlook in (Windows)  Overview You can find information about this at Microsoft Office support: https://support.office.com/en-us/article/Export-contacts-from-Outlook-10f09abd-643c-4495-bb80-543714eca73f#ID0EAABAAA=2016,_2013 Request Help

Question How do I let someone else view my calendar? Overview Questions related to article here With Microsoft Outlook open, go to the menu bar at the top of the screen and choose

Question How do I forward email in MavMAIL? Overview Note:  This is only for student email accounts.  Employee email accounts can't be forwarded. Log into MavMAIL. In the upper right

Question What can I do if my Outlook profile is corrupted or having issues?  Overview The following steps will guide you through removing your Outlook profile which should fix any of these

Question How do I setup Outlook for a Dept email address that I have access to? Overview Click on the start button Type Control Panel and Click on Control Panel If needed in the upper

Question How do I report a spam or phishing email?  Overview Microsoft Outlook for Windows There are two ways to report a phishing/spam email in Microsoft Outlook for Windows

Question How do I change my default address book?  Overview NOTE: This solution only works for Windows. This functionality in Outlook on a Mac is not available currently Change