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Acceptable Use Policies
Question
What is acceptable use consist of on MNSU Campus?
Overview
The residence hall network is a shared resource designed for student access to the Internet for appropriate academic and
Multi-Factor Authentication - Lost Smart Phone
Question
I lost my smart phone. How do I verify my sign-in?
Overview
Sign-in to MavMAIL
On the Approve sign in request screen, click Sign in another way
Choose one of the other
Accessing MavDISK files using an Internet Web Browser
Question
How do I access MavDISK through a web browser?
Overview
Note: This method is great for uploading or downloading individual files to and from MavDISK. For uploading or accessing
Adobe Asking for Sign-In on Windows PCS Before Opening PDFs
Question
How can I open a PDF if I am unable to sign-in to Adobe?
Overview
When opening a PDF on my Windows PC Adobe is asking me to sign in. To resolve this so that you can open your PDF
Adobe Creative Suite and Imaging
Question
What Adobe products come on my new University asset tagged computer I have Photoshop on my computer, will it be there when I get it re-imaged?
Overview
We have built the most
D2L Brightspace: Bulk Exemptions in Grades
Question
How do I exempt a specific Student from a Grade item? How do I exempt my MavPASS Leader from Grades?
Overview
Bulk exemptions in Grades allows you to exempt a specific user from
FlexSync Classroom: Use Share Screen to Improve Laptop Image Quality for Zoom Participants
quality ... Question
How do I fix the fuzzy illegible screen sharing that my zoom participants are seeing?
Overview
Requirements:
Zoom client must installed on your device. If it isn’t already
Warranty Help for Apple, Dell, Microsoft, and Consumer Priority Service
: (800)-642-7676
CPS: Consumer Priority Service:
https://www.cpscentral.com
Log in to your customer account or create an account using the policy number on your warranty certificate. Enter all the necessary information to enable a repair and work order.
Request Help
How do I obtain a TechID, StarID, MavMAIL/email, and MavCARD for employees not hired by Minnesota State University, Mankato Human Resources (HR)?
account ... Question
I'm an employee or consultant that has been hired or has volunteered to work for MSU-Mankato, but I was not hired by MSU-Mankato's Human Resources. How do get access to the following
Hardware Standards and Replacement Cycles for State-Owned Computers
software security standards. This is in alignment with the Minnesota State Board Policy 5.23.1.5 Security Patch Management.
Operating systems such as Windows and macOS specifically require
Create a New Bulletin on Carousel Digital Signage System
Question
How do I create a bulletin in the Carousel system?
Overview
1. From your desktop, open a Web Browser and go to http://tightrope.campus.mnsu.edu/FrontDoor/Login.aspx
2
Create a New Bulletin on Carousel Digital Signage System
://tightrope.campus.mnsu.edu/FrontDoor/Login.aspx
2. Log onto your FrontDoor account
3. Click on Carousel at the top of the list
4. Click on New Bulletin at the top of the list
5
D2L Brightspace: Exporting Course Components
in other learning management systems.
Select Export as Thin Common Cartridge if you wish to import a minimal version of the course with only web links, learning tool interoperability (LIT) links
MNSU Mac Printers
Overview
Before trying to add a network printer to a computer please make sure that permissions have been granted to that user for the desired network printer. Please contact the Service Desk to
Text Messages Sent By The University and Opt In/Out Procedures
Question
How do I opt in/out of receiving text messages from the University?
Overview
There are three sources of text messages sent by The University
StarALERT
E-services - Text