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Question What should I use for web conferencing?  Overview What is Zoom? Zoom is a web-based video conferencing tool with a local, desktop client and a mobile app that allows users to

Question How do I upload documents from my OneDrive to D2L Brightspace? Overview Teacher and Teacher's Assistant users can upload and share Office 365 OneDrive documents with students in the

phone user must be in the same account as the phone user setting up BLF. They can belong to a different site than the phone user setting up BLF. Alias (Optional): Enter an alias that is displayed on

Click Account Management Click Name and Address Info Requests can take 1-2 business days to process. Submit a ticket with IT Solutions to request your email address be updated

Question How do I get eduroam to work? How do I login to eduroam? What Wi-Fi network should I use? For more information please visit our Eduroam Page. Overview eduroam is the

login ... Question How do I sign into Microsoft Teams?  Overview Sign into Teams by using your StarID@go.minnstate.edu for students, or StarID@minnstate.edu for staff and StarID pass

Question How to I install and activate Mathematica on my personal comptuer? Overview Staring on 11-7-2022 you will now need to activate Mathematica with your Office 365 (MavMAIL) account

Frequently Asked Questions for Zoom Phone SMS Texting This is intended for Staff and Faculty Accounts Only. This is not for Student Zoom Accounts. *Please note that Minnesota State University

To add contacts that are not part of zoom phone yet, you must add the user as an external contact. ... Question How can I add an external contact or manage my contacts?  Overview How to view the Contact Directory on Zoom App: Sign in to the Zoom desktop client.  Click the

login ... Scholarship Office at scholarships@mnsu.edu) For External Community Resources or Users without a StarID: Go to Scholarship Finder Click or tap the purple Sign In button on the top right-hand

Question How do I get support for issues with Alcohol-Wise  Overview An error may occur during login to the Alcohol-Wise class from Student Health Services. If their primary contact email

Question What can I do if Adobe is asking for a Login/Trial period?  Overview Please see Adobe's Website and follow the steps to try to resolve the issue   Request Help

: Please make the requester aware that once Systems creates the site, they are responsible for the settings and maintaining the site. Assign the ticket to the Systems Management Queue.  The Systems Management team may contact the customer for further information.

to Voicemail & Videomail, to the right of Access, click Set. In the User box, select User or Common Area, then in the search box, search or type the user's or common area's name you wish to give voicemail

Question WorkMSU isn't working, how do I fix the issue? Overview If a user encounters issues when attempting to use WorkMSU, see troubleshooting below:   Connection Was Denied Error