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Set Personal Emergency Location on Zoom Phone

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
  3. Zoom Phones
Question How can I set my Emergency Address when I am working from home on Zoom Phone?  Overview NOTE: DO NOT change the Emergency Address:  If you have the Zoom App open and no

D2L Brightspace: Tag someone in a Discussion using @Mentions

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Question What does the @Mentions feature do? How do I tag someone in a discussion? How can I get notified if someone mentions me in a discussion? Overview @Mentions allows you to tag others

Turn Off Automatic Teams Meeting

  1. Knowledge Base
  2. Email, Calendar, and Storage
bottom left, select the Settings icon then select Account. Deselect the Add Online Meetings to all meetings toggle. iOS (iPhone/iPad) To turn off automatic online meetings in Outlook on iOS

Outlook General Troubleshooting

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
within Outlook. Close the Outlook client Navigate to C:\Users\<user profile>\AppData\Local\Microsoft\Outlook (AppData may be hidden, go to View > Check the box for Hidden Items

D2L Brightspace: Unable to Upload Documents

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Question Why can't I upload documents to D2L Assignments? Overview There is a known issue with D2L Brightspace. If a document has a special character, like / or \ in the title, the user will

Outlook Cached Mode On and Off

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
Question I am unable to receive or view any emails in Outlook. In the bottom right hand corner it says not connected to MNSU. I am using Windows 10 with Outlook, what can I do? Overview You

Access to the Titanium Counseling Center Scheduling Software

  1. Knowledge Base
  2. Software and Application Support
. 2.     Include the user's first and last name, StarID or TechID, and the date their access should begin.

D2L Brightspace: Attendance

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Question How do I create an Attendance chart within D2L Brightspace? Overview The Attendance tool enables you to create registers that track attendance for activities within your course. You

Remove From Email List

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
Overview A student who has graduated may still be receiving emails from MNSU by mistake. Resolution This typically means they have a forward in place. Provide the user with the necessary

Multi-Factor Authentication - New Android Phone

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. MFA
Question How do I set up MFA on an android?  Overview On your Android smartphone, navigate to the Google Play Store App In the search bar, type Microsoft Authenticator Click Install

Outlook - Copy Outlook Email Signature (Mac)

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
Question How do I copy my Outlook Signature for Mac?   Overview 1. In the Finder go to /Users/starid/Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 Profiles/Main Profile/Data

D2L Brightspace: Export grades to spreadsheet

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Question How do I export grades to a spreadsheet? Overview Export your Grades records to a spreadsheet to save outside of D2L Brightspace: From the course homepage, Click the

Outlook - Import Outlook Email Signature (Mac)

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
Question How do I import Outlook Email Signature for Mac?   Overview Copy all the signature files that you backed up when copying your Signature Files to the following folder: /Users

University Communication Tools

  1. Knowledge Base
  2. Network and Communication
. IT Solutions Most departments have their own login info, contact ITSolutionsCenter@mnsu.edu if our dept. needs an account.  D2L Announcements  Either just faculty or all users

D2L Brightspace: Create and Send Automated Emails Using Intelligent Agents

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Question How can I set up automated reminder emails in D2L Brightspace? What are ways I can monitor student activity in my courses? Overview This article provides an overview of the