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Question How do I add a Teacher's Assistant in D2L Brightspace? How to I request enrollment of a Co-Instructor in my course? Request Form Use our Add a TA or Co-Instructor form to fast track

Question I am not using all my D2L Brightspace courses - what can I do? How do I remove courses I am not using so students don't see them? Overview Instructors can inactivate and remove D2L

Question How to Activate StarID With Personal E-mail Address Overview Navigate to https://starid.minnstate.edu/ .       Note: After StarID activation, your credentials should be

Question How do you download Office 365? How do you install Microsoft Office? Overview Using any browser, log into Mavmail at https://mavmail.mnsu.edu. Replace YOUR StarID for StarID

Question How do I add my classes to D2L Brightspace? How do I group multiple sections into one course? How do I combine my 400 and 500 level courses together in D2L Brightspace? Overview

Question My emails are sending as a different email address instead of my Minnesota State Mankato email account.  How do I fix that?  I can't sign into an application on a Minnesota State

Question How to I install and activate Mathematica on my personal comptuer? Overview Staring on 11-7-2022 you will now need to activate Mathematica with your Office 365 (MavMAIL) account

Question How do I check my voicemail on Zoom Phone? How do I reset my voicemail pin?  Overview These document is intended for users to check their OWN voicemail or for users to check the

Question How to I install and activate Mathematica on my personal comptuer? Overview Staring on 11-7-2022 you will now need to activate Mathematica with your Office 365 (MavMAIL) account

force-quit ... Question My outlook won't let me click on things and I have a spinning beach ball thing on my Mac.  How do I close it? Overview If an application such as Outlook or Safari locks up, you can

support articles Overview & Getting Started: Get Started Top Training Videos Benefits & Features Frequently Asked Questions Top How-To's: Calling: Make and Receive Calls

Being part of a call queue allows you to opt-in or opt-out of receiving queue calls. ... call-queue ... Overview If you are part of a call queue and you want to receive calls for that queue, please opt-in to receive calls by following the directions below.  Resolution Open the Zoom App

Zoom Phone allows admins to manage their call queues by adding or removing members, modifying hours, holiday hours, overflow options, and automatic recording. ... call-queue ... Question If I have access to a queue in zoom phone, how can I manage it?   Overview How to change call queue settings Sign in to the Zoom web portal. In the navigation menu, click

Can you give me access to the Quality Matters D2L Template? ... quality-matters ... Overview This article goes over the steps via which one may be given access to Quality Matters D2L Template. Resolution Access the course. Click Edit Course. Click Import/Export

quiz ... Question How do I create a Quiz? How do I answer my questions about using the Quizzes tool? What support articles are available for Quizzes? Overview Browse this list of support articles to