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MavPRINT Error Alias Already in Use

  1. Knowledge Base
  2. Hardware, Device, and Printing Support
  3. MavPRINT
Question I am trying to login to MavPRINT from a kiosk and receiving the error "Alias alreayd in use" what should I do?  Overview If a customer is trying to login into MavPRINT from a Kiosk

Smart Devices on Wifi

  1. Knowledge Base
  2. Network and Communication
Question How can I connect my Amazon Alexa to the wifi on campus?  Overview  Most smart devices are unaware of enterprise wifi usernames and passwords and require a pre-shared key / password

Connect to Notes (iOS)

  1. Knowledge Base
  2. Software and Application Support
Question How do I access my notes using my iPhone?  Overview If you have previously configured your iOS device to connect to Office 365, you can access notes following the steps below. To

D2L Brightspace: Find and Pin Courses

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Question How do I quickly access my D2L courses?  Overview Find all your courses in D2L Brightspace in the My Courses widget or the Course Selector icon. You can also pin those courses to

Department Printing for Graduate Assistant or Student Employee

  1. Knowledge Base
  2. Hardware, Device, and Printing Support
Question I'm a graduate assistant or student employee and I want to be able to print to the department network printer, how can I request access?  Overview To get access to a department

Enable Live Transcription on Zoom Phone

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
  3. Zoom Phones
Question How do I enable live transcription in Zoom?  Overview Mobile App: Sign in to the Zoom desktop client. On the top right, click on your profile picture or name initials

D2L Brightspace: Recommended Browser

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Question What is the recommended browser to use for D2L?  Overview Avoid display issues by using a supported web browser when accessing D2L Brightspace: Mozilla Firefox web browser is

BitLocker Recovery Key Error

  1. Knowledge Base
  2. Hardware, Device, and Printing Support
Question My computer will not boot and says I need a recovery key, what can I do?  Overview If you see a prompt similar to this, please contact the IT Solutions Center

D2L Brightspace: Associating rubrics with discussions

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Question How do I associate a rubric with discussions? How do I grade a discussion with a rubric? Overview Navigate to Discussions. Click the drop down arrow next to the discussion

D2L Brightspace: Associate Rubric with Assignments

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Question How do I associate a rubric to an assignment?  How do I grade an assignment with a rubric? Overview Navigate to Assignments. Click the drop down arrow next to the assignment

Request for RSO Email Account

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
Question How can I make a student RSO account?  Overview   RSO or recognized student organization have to contact Michelle Harvey in Student Activities.  She will put in a request for me

D2L Brightspace: Add a Profile Picture

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Question How do I add my profile picture to D2L Brightspace?  Overview Add a Profile picture in D2L Brightspace: Click your name in the top right corner of the screen. Click Profile

Adobe - Install Creative Cloud Control Panel

  1. Knowledge Base
  2. Software and Application Support
  3. Adobe
Question How do I install the Adobe Creative Cloud control panel? Overview Windows: Click on the start Menu Type Software Center and click on the Software Center application Click

D2L Brightspace: About Saving/Exporting Course Materials

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Question How do I save my course from inactivation/deletion? How can I save a copy of my course outside of D2L Brightspace?  How do I export my gradebook in D2L Brightspace? How can I save my

Find IP address on Mac OS

  1. Knowledge Base
  2. Network and Communication
Question How do I figure out what my IP address is on Mac? Overview To find your IP address Open the Apple menu and click on System Preferences… Either double-click on the Network