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Zoom Phone International Calling Request

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
  3. Zoom Phones
international ... Question How do I call internationally? Overview Please submit a ticket to IT using the button below to request international phone access and list every country you may need to call in the request.    Request Help

Eduroam Frequently Asked Questions (FAQ)

  1. Knowledge Base
  2. Network and Communication
  3. eduroam
the international research and education community. For more information regarding this service, go to eduroam’s website. eduroam is the preferred Wi-Fi network for personally-owned and system-owned

D2L Brightspace: Adjusting Discussions Reply Setting

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
://mnsu.learn.minnstate.edu/ Login to D2L with your StarID and password Enter your course Click Communication and select Discussions from the drop-down menu Click Setting Uncheck Include original post in reply Click Save   Request Help

Make an Appointment with ResTech Services

  1. Knowledge Base
  2. Network and Communication
Question How can I make an appointment with ResTech Services?   Overview Students living in on-campus (this includes stadium housing) can make an appointment online at https://outlook.office365.com/owa/calendar/ResTechServices@MinnState.edu/bookings/

Perceptive Content / ImageNow Client Install

  1. Knowledge Base
  2. Software and Application Support
  3. Perceptive Content/Image Now
This article goes over the steps to install Perceptive Content / ImageNow Client ... Client http://my.mnsu.edu/imagenow/help.html Getting Help, use your Star ID to log in and find the client install link).  Login as local Administrator to computer. Grant "Write" access to the

D2L Brightspace: Submit a Quiz on a Student's Behalf

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
with an in-progress status on the Grade Quiz page, and the Impersonate icon appears next to the student's attempt. If you want to submit the quiz for the student, follow these steps: 1. Go to the

D2L Brightspace: Add MediaSpace videos

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Question How do I upload a recorded class to D2L Brightspace? How do I add Kaltura MediaSpace videos to my course? Overview When logged in with your StarID credentials, cloud recordings from

D2L Brightspace: Add Personal Pronouns

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Account Settings from the Personal Menu. Check the box next to Allow others to see my pronouns.  Select Use different pronouns.  Enter your personal pronouns in the text box.  Click Save and

Access to the Titanium Counseling Center Scheduling Software

  1. Knowledge Base
  2. Software and Application Support
How can I get access to the Titanium software used by the Counseling Center? ... . 2.     Include the user's first and last name, StarID or TechID, and the date their access should begin.

D2L Brightspace: Change Email Address

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Question How do I change my email address in D2L? Overview The D2L Brightspace email is automatically pulled in from the official Registrar's records. This is an automatic process and cannot

Net booting or Imaging an Apple Computer

  1. Knowledge Base
  2. Hardware, Device, and Printing Support
How do I Net Boot an Apple Computer? ... apple ... Overview This article goes over the steps to net boot an Apple computer. Resolution Provided below is instructions for how to Net Boot an Apple computer Turn off and plug in the Apple

Hard Drive Full After Windows Reinstallation

  1. Knowledge Base
  2. Hardware, Device, and Printing Support
on the More Options tab Under System Restore and Shadow Copies, click Clean up... Click Delete Request Help

Installing Microsoft Office 365 in Chromebook

  1. Knowledge Base
  2. Software and Application Support
Question How to Install Office 365 in Chromebook Overview Please follow the instructions in the link below https://support.microsoft.com/en-us/office/how-to-access-microsoft-office-on-a-chromebook-32f14a23-2c1a-4579-b973-d4b1d78561ad?ui=en-us&rs=en-us&ad=us

Verify that I am connected to the Always on VPN

  1. Knowledge Base
  2. Network and Communication
  3. VPN
Question How do I know if I am connected to the Always on VPN? Overview There are a few ways to view this, but this is probably the easiest method: In the notification area down near

eduroam Wi-Fi Network: Connect with a Chromebook (Chrome OS)

  1. Knowledge Base
  2. Network and Communication
browser and navigate to wifi.mnsu.edu Under the text "Please select a download source and install the Chrome extension" click Install Chrome Web Store > Install >FIXME some button > Add extension