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Department Email Groups

.   Changes coming to groups in summer 2023  Human Resources and IT Solutions are working together to prepare for the implementation of NextGen and Workday. As a part of this, over the summer you may

Troubleshooting WorkMSU.rdp connection

Question WorkMSU isn't working, how do I fix the issue? Overview If a user encounters issues when attempting to use WorkMSU, see troubleshooting below:   Connection Was Denied Error

Check Voicemail on Zoom Phone

and time the voicemail was received. Note: We are working on getting the date and time added to the voicemail messages. The steps below apply to all desk phones. You can also view specific

Eduroam Frequently Asked Questions (FAQ)

) What happens when my Star ID password changes? Once eduroam is configured on your device, it will continue working even when your Star ID password changes. Our system

Remote Connection to a Common Desktop using WorkMSU - Windows

file to the off-campus device on which you are working.   Click on the WorkMSU.rdp file you have downloaded to start Remote Desktop     The first time you run this file, you

Remote Connection to a Common Desktop using WorkMSU - Macs

to the off-campus device on which you are working (again, only applicable the first time) Double-click on the WorkMSU.rdp file you have downloaded to start Remote Desktop (Typically the first step

SMS (Text Messaging) FAQs on Zoom Phone

 for more information. Can I send video files? Not at this time. Zoom is working to enable this in the future. Can I send or receive messages to/from SMS short codes? (For example

Student Staff Accounts in Microsoft Office 365- Email, OneDrive and More

personal emails separated so that when I am done working or on vacation, I can turn off notifications on my work email application (Outlook) but leave my personal mail application (Gmail) notifications

Send Computers to 7700 France

Overview All computers to and from 7700 France Location will be sent through intercampus mail  NOTE: They must fit in the blue plastic USPS bin 1. Update ticket with location of computer and when it goes to the mail 2. Wrap and label computer 3. Place in intercampus mail

Recover Zoom Phone Voice Message

We are not able to recover deleted voice messages in Zoom Phone. ... Question Can I recover a voicemail that I deleted?  Overview Unfortunately, you can't recover a voicemail that's been deleted. You will receive an email notification with the voicemail

Student Employee EPiServer Authentication

Student employees with access to the EPiServer content editor must use <starid>@minnstate.edu. Students using <starid>@go.minnstate.edu to log in to EPiServer WILL NOT be able to access the content editor.

Starred Contacts

Zoom App does not have a speed dial feature but it does have a similar feature that lets you quickly dial numbers you most common use. ... Question How do I add a speed dial to the Zoom Soft Phone App?  Overview The Zoom soft Phone App does not have a speed dial feature but it does have a similar feature called starred contacts

Zoom: Change Waiting Room Settings to Allow Users to Bypass

Options section  Select Users not in your account, and then select Continue Request Help

Add Pictures to Media in Tightrope

Make sure you are on the My tab, and not the Zone tab on the upper left You should see an Add button, click it Click Browse... to select the picture you want to upload Once you have selected it

Cannot Login to University Laptop

Question What to do when you cannot Log into University Laptop Overview Connect an Ethernet cable to laptop Login with your StarID and StarID password If that still does not work