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No Logon Servers New Windows Computer

Question I turned on my new Windows computer and it is not allowing me to login because there is no network/ WI-FI ?  Overview The first time a computer is logged into for a specific user

D2L Brightspace: Add Feedback in Grades

Question How do I add feedback to a grade item? How can I share personalized feedback with a student? Overview Note: If you have associated an Assignment, Discussion or Quiz to a grade item

Locating and Running VPN on Windows

Windows machine, click the up arrow located to the left of your clock in the bottom right hand corner of your screen The circular symbol with a pad lock on it signifies that you are connected. If you do not see the locked padlock, you are not connected   Request Help

Smart Devices on Wifi

, which our network does not have. Smart devices such as an Amazon Alexa or smart speaker is not supported.    Request Help

BitLocker Recovery Key Error

Question My computer will not boot and says I need a recovery key, what can I do?  Overview If you see a prompt similar to this, please contact the IT Solutions Center

Customer Requesting a SharePoint site

person(s) authorized to make or request permission changes. Who will need contribute (read/write) access to the site? Who will need view only (read only) access to the site?   NOTE

Adobe Software Access for Students

created at www.adobe.com If you wish to purchase Adobe Creative Cloud independently, check out their website for discounts here   NOTE: Only student workers, Faculty and Staff can request Adobe access through IT Solutions Center   Request Help

D2L Brightspace: Share an Award

. Click the Certificates tab. Click the Share link in the certificate you wish to create a link for. Click the Create link button. (Note: This will only be available if your instructor has enabled

Request a New Distribution List

or 3 name you would like, in order of preference for the Distribution List. The name and StarID of the members that need to be added to the Distribution List. If the Distribution List needs to be externally available or not.   Request Help

Search For Dell Individual Drivers

Overview This articles notes down the step-by-step procedure for searching and downloading individual dell drivers  Resolution Navigate to Dell's website, http://www.dell.com/ Select

Turnitin: Test submit or submit drafts to Turnitin in D2L Brightspace

Question How to test submit papers or submit drafts for a Similarity Report to Turnitin without saving the paper to the Turnitin database? Overview NOTE: Before following these steps, you

Adobe Asking for Sign-In on Windows PCS Before Opening PDFs

require signing in There are several ways to do this, here is one efficient method:  Using a PDF file on your computer (not in an email), right mouse click on the file to open the context menu

ISRS Gives a Side by Side Configuration Error

=3387 Run the installer and follow the prompts. Run ISRS. Note:  You will need administrator rights to install the software.   Request Help

Outlook - Change Your Default Address Book

Question How do I change my default address book?  Overview NOTE: This solution only works for Windows. This functionality in Outlook on a Mac is not available currently Change

Configuration Manager: Manual User Update

Click Run Now to update the user policy, a message should appear saying it will take several minutes to complete NOTE: If you are refreshing Software Center over the VPN you may experience significant delays Request Help