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No Logon Servers New Windows Computer
Question
I turned on my new Windows computer and it is not allowing me to login because there is no network/ WI-FI ?
Overview
The first time a computer is logged into for a specific user
D2L Brightspace: Add Feedback in Grades
Question
How do I add feedback to a grade item? How can I share personalized feedback with a student?
Overview
Note: If you have associated an Assignment, Discussion or Quiz to a grade item
Locating and Running VPN on Windows
Windows machine, click the up arrow located to the left of your clock in the bottom right hand corner of your screen
The circular symbol with a pad lock on it signifies that you are connected. If you do not see the locked padlock, you are not connected
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Smart Devices on Wifi
, which our network does not have. Smart devices such as an Amazon Alexa or smart speaker is not supported.
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BitLocker Recovery Key Error
Question
My computer will not boot and says I need a recovery key, what can I do?
Overview
If you see a prompt similar to this, please contact the IT Solutions Center
Customer Requesting a SharePoint site
person(s) authorized to make or request permission changes.
Who will need contribute (read/write) access to the site?
Who will need view only (read only) access to the site?
NOTE
Adobe Software Access for Students
created at www.adobe.com
If you wish to purchase Adobe Creative Cloud independently, check out their website for discounts here
NOTE: Only student workers, Faculty and Staff can request Adobe access through IT Solutions Center
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D2L Brightspace: Share an Award
.
Click the Certificates tab.
Click the Share link in the certificate you wish to create a link for.
Click the Create link button. (Note: This will only be available if your instructor has enabled
Request a New Distribution List
or 3 name you would like, in order of preference for the Distribution List.
The name and StarID of the members that need to be added to the Distribution List.
If the Distribution List needs to be externally available or not.
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Search For Dell Individual Drivers
Overview
This articles notes down the step-by-step procedure for searching and downloading individual dell drivers
Resolution
Navigate to Dell's website, http://www.dell.com/
Select
Turnitin: Test submit or submit drafts to Turnitin in D2L Brightspace
Question
How to test submit papers or submit drafts for a Similarity Report to Turnitin without saving the paper to the Turnitin database?
Overview
NOTE: Before following these steps, you
Adobe Asking for Sign-In on Windows PCS Before Opening PDFs
require signing in
There are several ways to do this, here is one efficient method:
Using a PDF file on your computer (not in an email), right mouse click on the file to open the context menu
ISRS Gives a Side by Side Configuration Error
=3387
Run the installer and follow the prompts.
Run ISRS.
Note: You will need administrator rights to install the software.
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Outlook - Change Your Default Address Book
Question
How do I change my default address book?
Overview
NOTE: This solution only works for Windows. This functionality in Outlook on a Mac is not available currently
Change
Configuration Manager: Manual User Update
Click Run Now to update the user policy, a message should appear saying it will take several minutes to complete
NOTE: If you are refreshing Software Center over the VPN you may experience significant delays
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