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Forward email in Office 365
start forwarding.
Note for Employees: This is just for student accounts. If forwards are set they will be removed.
Request Help
Windows Printer Installation Verification
be removed
The printers name should start with a location code such as WH125 which stands for Wissink Hall Room 125. If the printer does not start with this, it may be a home printer
Respondus: Enable Respondus LockDown Browser
.
Note: You will need to create your Quiz before setting up LockDown Browser.
Click the LockDown Browser tab.
You will see a LockDown Browser start page, click Continue to
Malware Removal - Personal Devices
://www.malwarebytes.org/mwb-download/
Click on Download Free under For Windows or For Mac if you are using a Mac
Select personal or work computer
To begin the setup, click
Guest Wi-Fi Access
-Fi guest passcodes are also available in university meeting rooms. Look for the poster in university meeting rooms. NOTE: these posters will NOT be posted in classrooms.
If you need assistance
Request IT Solutions Print Materials
printed only once a year in large batch quantities at the start of the Fall semester. The best time to request tech guides is during summer, otherwise we cannot guarantee stock.
Questions? Contact Lexi Poetter, Strategic Communications Coordinator, at alexis.poetter.2@mnsu.edu or 507-389-1549
Unable to Connect to ISRS from VPN
starting ISRS (Uniface), or staring file explorer and checking to see if the M: N: and U: drives are now mapped.
Another method is to copy a shortcut for the U: drive to the desktop. After connecting to
D2L Brightspace: Copy Courses
to copy components in D2L Brightspace.
Save time! Change all of your course due dates, start dates, and end dates using the Manage Dates and Bulk Offset dates tool.
Request Help
D2L Brightspace: Export/Import a course package
in the course navbar.
Click the Import/Export/Copy Components link.
Select Export as Brightspace Package.
Click the Start button.
Check the box next to Select All Components. You will see everything
Accessing ISRS on University Owned Machine
(or start ISRS the way you normally would)
TROUBLESHOOTING
If you are unsuccessful in starting ISRS, please first verify that your VPN is connected
It can take up to five
Respondus: Allow Live Proctoring with LockDown Browser
system, Zoom or Teams.
Enter a Start code
Note: The Start code is a password you will share with students after everyone has arrived in the video conference meeting room to allow them to begin
Resolving Issues with Wi-Fi Connectivity in Academic Buildings (Non State-Owned Devices)
your Wi-Fi adapter drivers and, in some cases, also update your Windows version. See below to update your machine yourself or stop in or call the IT Solutions Center to get help upgrading your machine
Department Email Groups
All employees are assigned to groups based on their department, division, or college. The primary usage of these groups is to send email communications. Department email group membership is based on ... , but be aware that data stopped updating as of April 19, 2023 and old groups will be fully retired by the end of summer 2023.
*Note: these changes will not affect custom groups that have been set up
D2L Brightspace: Data Requests
approved prior to fulfillment.
Types of Requests Available
Student Course Access Report: Students who have not engaged in their online learning classroom early in the term
D2L Brightspace
Windows 10 - Performing a network reset
may need to uninstall and reinstall or reconfigure networking software such and VPNs due to those settings being reset.
Click the Start button in the lower left corner.
Click on