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Customize Hold Music for Zoom Phones

Employees can select their own hold music or choose what audio message will be played to callers on hold. ... and/or a license to use music you upload. Instructions 1. Sign into the Minnesota State Zoom web portal (https://link.mnsu.edu/zoomphone) using your employee StarID credentials.  2. On the left

Set Outbound Caller-ID on Zoom Phone

Want to mask your outbound caller ID? Follow these steps to allow a different caller-ID to appear when making calls. ... caller-id ... Question How can I set my outbound caller ID to something different?  Overview   Zoom Users Set your default caller ID in the Zoom web portal. See Zoom Phone Caller ID document more

D2L Brightspace: Re-Grading a Quiz Attempt or Question

Question How do I re-grade a quiz? I need to change the answer of a quiz question. Overview Click on quizzes Click the down arrow to the right of the quiz that needs to be graded

Remotely Find, Lock, or Erase your Android Device

Question How do I find my lost Android phone? Overview  To Remotely Find, Lock or Erase your Android Device   Go to android.com/find and sign into your Google Account If you

Adobe Error - You Don't Have Access to Manage Apps

Question How do I fix the error "You don't have access to manage these apps?"  Overview If a user is logging into creative cloud and cannot download any apps with the error "You don't have

Change Multi-Factor Authentication to Microsoft Authenticator App

This article shows step-by-step how to change your Multi-Factor Authentication method to the Microsoft Authenticator App? ... authentication – notification” from the drop down menu. Click Confirm.    Now you're all set up to use the Microsoft Authenticator app to authenticate Microsoft 365 sign-ins! Have questions or having trouble? Contact the IT Solutions Center

Unable to Connect to ISRS from VPN

isrs ... Question When I connect my laptop through VPN, I can't use Uniface (ISRS)    Overview After connecting to VPN with a state-owned computer, ISRS (Uniface) does not work.   Before the

MavPRINT Mobile Printing

Question How do I print in from a browser on my laptop, tablet, or phone? Where is the MavPRINT mobile website? Overview How do I print from my Laptop? Login to the MavPRINT

Windows Printer Installation Verification

printer-install ... Question How do I check if my network printer is installed correctly on my windows machine?  Overview To request access to a network printer for a windows machine or PC, please contact the

Turn Off Focused Inbox and Turn On Clutter

focused-inbox ... Question How do I disable or turn off focused inbox, and enable or turn clutter back on? Overview With the change to the MinnState tenant, Clutter was turned off in favor of Focused Inbox

Change Your Name On Zoom

Use this article to change your name on zoom. ... Question How can I change my name on Zoom?  Overview You can rename yourself on the Zoom clients and your account profile in Zoom to keep your name up to date across the platform. Change

Outlook - Export Addresses from the Junk Email Filter Lists (Windows)

Question How do I export my Outlook Junk Email Filter lists?  Overview The Outlook Junk Email Filter checks the sender of every incoming message against lists of email addresses and Internet

Account locked out

: Click on the 3 stacked dots to the right of the password. Click on Edit. Enter the password that you use to log into windows and press the OK button. In the prompt update the Password listed and verify the Username is correct. Click on Save. Back to top

What is ManageEngine?

. You can choose to Restart Now or set a reminder time and Confirm You will be prompted to enter your StarID and password to authorize the install of the updates. Microsoft Office

Transfer Call in Zoom Phone

Reference this article to learn how to transfer calls. ... Question How do I transfer calls? Can I set up a way to roll my calls?    Transfer methods You have access to three transfer methods on the Zoom Desktop Client and Mobile App: Warm