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Multi-Factor Authentication - New Android Phone

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. MFA
information-security ... Question How do I set up MFA on an android?  Overview On your Android smartphone, navigate to the Google Play Store App In the search bar, type Microsoft Authenticator Click Install

What is the process for a user whose wireless is disabled due to infection?

  1. Knowledge Base
  2. Network and Communication
IT System Management will verify the log file. The IT System Management will then re-enable the user on the campus wireless. If they do not respond within one week (7 days) of the initial correspondence, close the incident. For detailed information on how to run MalwareBytes, see article 18863.

Android MavMAIL Setup Native Mail App

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
  Navigate to your Accounts (or Accounts and backup, then Manage accounts) and press Add Account Select Email and press Office 365 NOTE: If you do not see an option for "Office 365", go into

D2L Brightspace: About Discussions

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Question How do I create small group discussions in D2L Brightspace? How do I reply to a Discussion thread in D2L Brightspace? Why can't my students see discussions forums/topics in D2L

Activate StarID With Personal E-mail Address

  1. Knowledge Base
  2. Accounts and Access
ready to use in just a few minutes. However, during times of high load at the Minnesota State System Office, it can take up to two hours or more to be available for use.   Click Activate my

Respondus: Give a Student Special Access in Quizzes to opt out of Respondus

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Question How do I offer my students the ability to opt out of using Respondus Monitor? How do I allow one student the option to not use Respondus Monitor on a D2L Brightspace quiz? Overview

International Phone Plan Request

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
international ... Question I am traveling out of the country, how do I ensure international calling on my work phone plan?  Overview Please use the button below to create a request 5-7 days before your

SMS (Text Messaging) FAQs on Zoom Phone

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
  3. Zoom Phones
University Phone? Yes, contact the IT Solutions Center to have SMS turned off for your Zoom Phone office number. How do I send images? You can send JPG, PNG, and GIF files. See the SMS user guide

D2L Brightspace: Reply to Discussion Thread

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
tutorial video on how to engage in D2L Brightspace Discussions as a learner/student or follow the steps: Login to D2L Brightspace with your Star ID credentials. Click on the course in which

Multi-factor Authentication FAQ – International travel with no cell service

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. MFA
Android Phones iOS, Apple iPhones   When signing into Office 365, choose sign in another way   Select Use a verification code from my mobile app   Open the Microsoft

D2L Brightspace: Share an Award

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Question How do I share Awards from my course? How do I create a public link to share a Certificate? How do I download a digital Certificate from D2L Brightspace Awards? Overview Students

Link Shortening: Accessing Statistics of Shortened Link

  1. Knowledge Base
  2. Web Services
Question How do I check the statistics of a link I shortened using link.mnsu.edu? Overview Login to link.mnsu.edu using your StarID and password Hover your pointer in the Actions box

Respondus: About Respondus

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
Question How do I set up Respondus Monitor online proctoring? How do I add Monitor to my D2L Brightspace quizzes? How do I turn off the 'facial recognition requirement' feature in Respondus

Add Pictures to Media in Tightrope

  1. Knowledge Base
  2. Software and Application Support
Question How do I add pictures to Media in Carousel? Overview Via any web browser, log onto Front Door/Tightrope Once you have logged on, click Carousel Click Media Click Pictures

D2L Brightspace: Instructor Access

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
: Login to in e-services to review your official listings. -or- Search for your courses on this Office of Registration and Academic Records' website. How do users access a course if they