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Question Where is the Cisco AnyConnect (Cisco VPN) client on my Windows machine?   Overview  If using Windows, click on the Start Menu located on the bottom left hand corner of your

In most cases, the fix is to re-enable Respondus LockDown Browser settings for that quiz and course: Log in to D2L Brightspace at https://mnsu.learn.minnstate.edu with your StarID credentials

on the desk phone itself, even though it will not indicate it on the physical phone.   Yealink Phone: There is a pre-programmed button on the desk phone labeled DND Pressing it will

create polls, surveys, generate reports and manage a group of participants . To have that account, please email: itsolutionscenter@mnsu.edu   2- User / participant account: This is the

MFA phone call verification places phone calls to you. If those numbers become blocked, the call will not arrive. Unblock those numbers, or request that IT Solutions unblock it if it is a Zoom phone. ... not blocked.  If this is blocked on your Cell Phone, unblock it there.  If the call isn't arriving at Zoom, create a ticket to IT Solutions, stating that MFA phone numbers are being blocked by Zoom. MFA Incoming Phone Number List: +1 (866) 539 4191 +1 (855) 330 8653, and +1 (877) 668 6536

Campus Cloud portal   Enter your email and password and click “Log In.”  (Your email is your University email address (usually FirstName.LastName@mnsu.edu) and the password is the password you

your Star ID credentials 3. On your Zoom Profile page, locate your Personal Meeting ID number. It is 10 digits long, looks like a phone number 4. From the Cisco touch pad controller in the

phone, or this is a university phone, contact the IT Solutions Center to have the University data wiped from your smart phone  Setup your additional security verification options following

rings from You will hear a click when it is in the proper position Close the cabinet door If you do not close the door with-in 40 seconds an alarm raised   Trouble Shooting Issues Check

. An Add dialog window will open. In the top right corner of the Add dialog window there is a search box. Type in the name of the network printer. Double click on the printer name once it shows up. Select generic postscript driver and click Add.

copy on your computer than printing it. The procedure is similar on Mac devices.    Open the document to be printed. Click File in the upper left corner of the window and then select Print

Question Outlook is not updating my emails, how do I resolve this?  Overview Occasionally, it is necessary to rebuild the cache of an Outlook data file to resolve issues that are happening

Question WorkMSU isn't working, how do I fix the issue? Overview If a user encounters issues when attempting to use WorkMSU, see troubleshooting below:   Connection Was Denied Error

Question How do I set up my Yealink sidecar and configure it?  Overview To configure a sidecar for your Yealink desk phone, please follow these steps: Attach sidecar to phone with tool

, Dates and Conditions menu to expand it. In the empty text box right below the Password heading, enter your preferred password. In the example D2LHelp is entered as the password. Save and Close the