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Warranty Help for Apple, Dell, Microsoft, and Consumer Priority Service
Question
I have Warranty for my computer and it does not work properly. I would like to talk with my manufacturer about repairing my computer by helping me resolve the issue.
Also, I may
Change Multi-Factor Authentication to Microsoft Authenticator App
Question
How do I change my multi-factor authentication method to the Microsoft Authenticator app?
Overview
What is Microsoft Authenticator?
Microsoft Authenticator is an app available on
Renting a IT Solutions Academic Computer Center Lab(s)
Question
How can I rent a IT Solutions computer lab? What does it cost to rent a computer lab?
Overview
Learning Space - Rental:
IT Solutions will rent the Academic Computer Center labs
Remote Connection to a Common Desktop using WorkMSU - Windows
Question
How can I access ISRS when off campus? How can I access MavDISK when I'm at home? How can I use FileMaker Pro when I'm not on campus? What is WorkMSU? How do I connect to WorkMSU using
Verification for Microsoft Multi-Factor Authentication Not Sending
Question
What if I’m not getting the verification code sent to my mobile device?
Overview
If you are not receiving your verification code, it’s typically related to your mobile device and
Connecting to eduroam with Windows 10/11
Question
How do I get eduroam to work?
How do I login to eduroam?
What Wi-Fi network should I use?
For more information please visit our Eduroam Page.
Overview
eduroam is the
JSTOR Login Issues
Question
I am unable to login to JStor, who can I contact?
Overview
Have user reset password first, wait a few minutes and then try again. If issues persists, please have user fill out a request to contact Library Services here https://libguides.mnsu.edu/c.php?g=934760
Request Help
Browser - Clear Cache
menu
Click OK
Microsoft Edge
Paste edge://settings/privacy in the address bar and press Enter
Click Choose what to clear in the Clear browsing data section
Select the following forms
MavPRINT Mobile Printing
deleted after 4 hours)
Preview a print job to see what it will look like BEFORE printing (to save you money)
Register an e-mail address to print jobs via e-mail other than from your official campus e
Alcohol Wise Student Login Issues
address is different from their MavMail email, it can cause login issues. If a student is having problems logging into the SHS Alcohol-Wise course, have the student perform the following:
Navigate
D2L Brightspace: Import Grades to eServices for Final Grade Posting
Adjusted Grade grade item. Note: Chose the one you are releasing for import from the first Grades Settings step above.
Click Edit from the drop-down menu.
From the Grade Scheme drop-down menu
Remote Connection to a Common Desktop using WorkMSU - Macs
isrs ... Question
How can I access ISRS when off campus? How can I access MavDISK when I'm at home? How can I use FileMaker Pro when I'm not on campus? What is WorkMSU? How do I connect to WorkMSU using a
Adobe - Log Out and Login to Resolve Sign-In Issues
your Windows menu and select it
Click on the account icon in the upper right hand corner of Adobe Creative Cloud
Click Sign out
Sign in with your firstname.lastname@mnsu.edu email
D2L Brightspace: Change Email Address
your inbox appears
5. You can tell that your inbox is your Student/Emerita inbox by clicking the icon with your initials or profile picture in the upper right corner of the screen. It will display