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Installing and Running the Cisco VPN for Windows

StarID on both a Windows computer and a Mac. The VPN client is used to allow your computer to do tasks off campus that would usually require you to be on campus. Examples of this include but are not

How to Manage Call Queues

Zoom Phone allows admins to manage their call queues by adding or removing members, modifying hours, holiday hours, overflow options, and automatic recording. ...  common area phones to call queues. Each call queue has a maximum of 50 members. You can overflow to another call queue if you require routing to more than 50 phone users. Admin: Displays phone users

Adobe Asking for Sign-In on Windows PCS Before Opening PDFs

acrobat ... Question How can I open a PDF if I am unable to sign-in to Adobe?  Overview When opening a PDF on my Windows PC Adobe is asking me to sign in. To resolve this so that you can open your PDF

Opening Software Center Windows

Question How do I access programs in Software Center? How can I install programs on my campus owned PC computer? Overview Press the Windows Key on the Keyboard or Press the windows

Using Call Park

Call park allows phone users to place a call on hold and let another phone user resume the call from any phone or Zoom client. After parking a call, Zoom Phone generates a retrieval code. Any other phone user can use the retrieval code to resume the call. ... must belong to the same site as the phone user that parked the call. Access the dial pad using one of the following platforms. Follow these links for more information: Desktop client

No Logon Servers New Windows Computer

Question I turned on my new Windows computer and it is not allowing me to login because there is no network/ WI-FI ?  Overview The first time a computer is logged into for a specific user

Accessing MavDISK files using an Internet Web Browser

folders, upload or download many files or folders, map a drive to MavDISK: Map MavDISK on Windows Map MavDISK or Department Drive on Mac   Request Help

Installing Mathematica on Windows for a Personal Computer

Also if you previously had been using an activation code the next time it comes up for activation you will need to switch to using your Office 365 account.  You will probably also want to upgrade to

How to Find a Lost iPhone

version.   Tracking your phone using iCloud If you have an iPhone and no other Apple device, you can still track your iPhone from a Windows laptop or a MacBook.   Log in to iCloud

Installing Software from Software Center on Windows

how to get to the software center read Software Center for Windows. Once Software Center has opened, click on the Application you want to install. Click on the Install button

Using "Call Flip" Zoom Phone

Question How can I answer a call on my desk phone and switch to my soft phone?  Overview How to initiate a call flip (originating device) Make or receive a call using the Zoom desktop

Verify that I am connected to the Always on VPN

:  Depending on the version of Windows 10 you may need to actually click on it for it to display the status information. Note:  The disconnect button doesn't actually work as this area wasn't designed to be visible normally so the buttons weren't enabled. Request Help

Connecting to eduroam with Android

android ... students, faculty and staff of MSU to use with their personally owned devices. Enroll your device to enjoy Wi-Fi access throughout this campus as well as other eduroam-participating institutions. To

Access MavLABS from macOS

Question How do I access MavLABS on a mac?  Overview Download the Microsoft Remote Desktop 10 app from the App Store. Navigate to https://link.mnsu.edu/mavlabs Click the Login button. Once

How to Install Office 365 for Students, Faculty, and Staff

Windows Installer based Office programs installed on your computer, you may need to uninstall the older version of Microsoft Office on your computer. Click the Go online for additional help link at the bottom of the pop-up for more information about and how to resolve the error   Request Help