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Zoom Web Conferencing Solution

  1. Knowledge Base
  2. Video and Digital Media
  3. Zoom
Minnesota State media service, Kaltura MediaSpace.  Faculty and staff can send Zoom cloud recordings directly to their Kaltura MediaSpace account. Students can also record meetings to Zoom’s cloud

Connect to Notes (iOS)

  1. Knowledge Base
  2. Software and Application Support
setup your device to access your Office 365 account, follow these instructions   Tap Settings Select Notes Choose the Default Account     Choose Exchange.   Request Help

Access Notes from iPhone

  1. Knowledge Base
  2. Email, Calendar, and Storage
setup your device to access your Office 365 account, follow these instructions. Tap Settings Select Notes Choose the Default Account  Choose Exchange Request Help

Turnitin: Log in/Access Turnitin.com

  1. Knowledge Base
  2. Teaching and Learning
your course. Alternatively, you may choose to submit a ticket to request an account in Turnitin.com: Navigate to IT Solutions Service Portal and click Submit a Quick Ticket. Submit a

Android MavMAIL Setup Native Mail App

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
Set up your email on the native android app. ... android ... accounts from the Email app and add the account (See Email app below) Type your MavMAIL e-mail address and StarID password  You may see a screen that says Permissions requested. You will need to

D2L Brightspace: Add MediaSpace videos

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
to Kaltura Capture. Locate the section on D2L Brightspace Content. That section will provide an step-by-step guide for adding videos to D2L Brightspace in Content. Example of a Kaltura MediaSpace video added to Content: Request Help

Change Your Name On Zoom

  1. Knowledge Base
  2. Video and Digital Media
  3. Zoom
Question How can I change my name on Zoom?  Overview You can rename yourself on the Zoom clients and your account profile in Zoom to keep your name up to date across the platform. Change

Zoom: Change Waiting Room Settings to Allow Users to Bypass

  1. Knowledge Base
  2. Video and Digital Media
  3. Zoom
Options section  Select Users not in your account, and then select Continue Request Help

Qualtrics: Login

  1. Knowledge Base
  2. Teaching and Learning
Question How do I login to Qualtrics? How do I access my free University Qualtrics account? Overview Navigate to the Qualtrics Login for Minnesota State, Mankato. If you have

Multi-Factor Authentication - New Android Phone

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. MFA
the Delete button next to your Authenticator App smart phone Click the Setup Authenticator app button On the Microsoft Authenticator app, click Add Accounts and then Work or School account. The

ISRS Login Issues

  1. Knowledge Base
  2. Software and Application Support
. You can find information on troubleshooting, submit an online request, or find their contact number online at https://servicedesk.minnstate.edu/TDClient/30/Portal/Home Request Help

Enroll New iPhone in Multi-Factor Authentication

  1. Knowledge Base
  2. Email, Calendar, and Storage
and then Work or School account. The app will ask for permission to use your camera, click Allow. Then you simply need to scan the QR code on your computer screen and you are done Click

Multi-factor Authentication FAQ – International travel with no cell service

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. MFA
Authenticator app on your cell phone and type in the code that is associated with your [StarID]@minnstate.edu or [StarID]@go.minnstate.edu account   Request Help

D2L Brightspace: Share an Award

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
to your device or to the cloud for later access. Link Sharing To share a certificate using a public link: In your D2L Brightspace course click the Assessments menu. Click Awards

Perceptive Content / ImageNow Assign Web Role

  1. Knowledge Base
  2. Software and Application Support
  3. Perceptive Content/Image Now
IMAGENOW web role name Select Add Checked Web Roles Note: Will take 2-4 hours to create the new ImageNow account. Once account is created it will be searchable in ImageNow by StarID only.   Request Help