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install ... summarized while setup files download in the background. Look for a progress bar or a message from your browser showing that the download is complete 6. Find and run the installer/setup file you

created at www.adobe.com If you wish to purchase Adobe Creative Cloud independently, check out their website for discounts here   NOTE: Only student workers, Faculty and Staff can request Adobe access through IT Solutions Center   Request Help

scholarship-finder ... Question How do I log in to Scholarship Finder as a student applicant?  Overview Students who have been newly admitted, are current students, or attended classes at Minnesota State Mankato

Question Many of my students are reporting they cannot launch Respondus LockDown for their quiz. Fix the most common reason students are not able to launch LockDown with these steps. Overview

information regarding support for Apple operating system and devices can be found here:  https://support.apple.com/kb/SP777?locale=en_US   Minnesota State Mankato recommends students do not rely

Question How can I open a PDF if I am unable to sign-in to Adobe?  Overview When opening a PDF on my Windows PC Adobe is asking me to sign in. To resolve this so that you can open your PDF

now connect.  If you want to disconnect click on the Disconnect button. To verify that you are connected on a Mac, look for the circle with the padlock in the upper right hand corner of

Run the downloaded file and the following box should appear. Click Connect Log on to the machine using the format campus\StarID and Password and Click OK. Then check

Windows machine, click the up arrow located to the left of your clock in the bottom right hand corner of your screen The circular symbol with a pad lock on it signifies that you are connected. If you do not see the locked padlock, you are not connected   Request Help

Question How do I install the Citrix Workspace for use with MavAPPS on Windows?   **MavAPPS is only available for Students and Faculty** Overview NOTE:  MavAPPS is currently only

review, and/or Pause the quiz to 'fix' the facial recognition errors and cause delays in completing the quiz. Potential Workarounds There are two possible workarounds to help resolve this

wireless ... IT System Management will verify the log file. The IT System Management will then re-enable the user on the campus wireless. If they do not respond within one week (7 days) of the initial correspondence, close the incident. For detailed information on how to run MalwareBytes, see article 18863.

Those that are employed or volunteer to work for The University but are not paid or hired by MSU-Mankato Human Resources and need to have access to University computer or door access need to obtain a ... affiliate/cohort group. You will be contacted at your MavMAIL and original email address you used to created this request. *Note: SSN and DOB are required for those getting Identities due to the fact that these are state issued Identities, and Identity Cards.

How to change the area code in Zoom phone ... area-code ... first. The call assumes the 507 area code.  If a different area code is routinely called, it can easily be changed. NOTE: if changed, all calls to the main University phones will require dialing 507

Overview I am having some docking station issues where the monitor does not display all of the time. How do I fix this? Resolution Make sure that the graphics card is up to date