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Mouse Isn't Clicking Correctly in MavAPPS

  1. Knowledge Base
  2. Software and Application Support
  3. MavAPPS/MavLABS
re-launch Citrix Workspace.  Click on the start button in the lower left corner. Scroll down and locate the Citrix Workspace app. Click on Citrix Workspace app. Try launching your MavAPP that you were having issues with and see if it works. Request Help

MavAPPS for Macs

  1. Knowledge Base
  2. Software and Application Support
  3. MavAPPS/MavLABS
Question How do I install or use MavAPPS?   **MavAPPS is only available for Students and Faculty** Overview NOTE:  MavAPPS is currently only available if you are on campus (Mankato

Zoom: Configure Personal Meeting Room For FlexSync Classrooms

  1. Knowledge Base
  2. Video and Digital Media
  3. Zoom
the Alternative Hosts field enter the email address of the person that you want to share meeting controls with. An example of this would be an Academic Support Student Worker that is assisting with managing your classroom  Select Save when finished Request Help

Shared Mailboxes and Distribution Lists

  1. Knowledge Base
  2. Email, Calendar, and Storage
  3. Email
Items but cannot be a user's primary mailbox. Users who are given Full Access to a Shared Mailbox will see this mailbox in Outlook underneath their own Inbox and other folders on the left-hand

How to Find a Lost iPhone

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
itself, i.e., iPad, Apple Watch. Note: You need to make sure that the Find My option is enabled in all your Apple Devices. Click here for the steps to enable the Find My option. There are different

Turnitin: Log in/Access Turnitin.com

  1. Knowledge Base
  2. Teaching and Learning
folder within any semester course if it was held within the last year. You may want to use a course that is closed to students. Use this helpful article to set-up a test folder with Turnitin in

Deploying a vulnerability patch(es) to a group in Lumension

  1. Knowledge Base
  2. Software and Application Support
How do you deploy vulnerability patch(es) to a group in Lumension? ... order they will be installed, if there are dependencies and if a reboot is required. To change the order click the arrows on the far right. Select Next > to continue. Notification Options is where

D2L Brightspace: Bulk Exemptions in Grades

  1. Knowledge Base
  2. Teaching and Learning
  3. D2L Brightspace
selected or all grade items. Exemptions display the grade item as "Exempt" for Instructors, Teacher's Assistants, and Students. To bulk exempt in Grades: Navigate to Grades. Click the Enter

Verify that I am connected to the Always on VPN

  1. Knowledge Base
  2. Network and Communication
  3. VPN
the clock, click on either the Ethernet Icon or Wi-Fi Icon. Note:  If you are connect via Wi-FI you will have the Wi-FI icon and if you are connected with an Ethernet cable you will have the

Remote Connection to a Common Desktop using WorkMSU - Windows

  1. Knowledge Base
  2. Network and Communication
available to faculty, staff, and student employees with rights to the applications.  Mac Users:  WorkMSU on MacOS   Apps Available* in WorkMSU: ISRS (MN State Uniface) ImageNow

Forward to External Phone Number on Zoom Phone

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
  3. Zoom Phones
Use this article to set up call forwarding to an external number from the Zoom Portal or Yealink desk phone. ... call-forwarding ... like to use for Call Forwarding  Input the phone number with area code and press Save  Request Help

Enroll New iPhone in Multi-Factor Authentication

  1. Knowledge Base
  2. Email, Calendar, and Storage
Store  Tap the search tab in the bottom right  Tap Get on the Microsoft Authentication tile as shown below  Sign-in to the App Store with your fingerprint or Apple ID password

Windows 10 - Performing a network reset

  1. Knowledge Base
  2. Network and Communication
helpful when you are having various networking issues.  This also means that any saved network passwords will be forgotten for things like Wi-Fi and you will have to reenter that information again.  You

Accessibility Features in Zoom Phone

  1. Knowledge Base
  2. Phones, Conferencing, and Collaboration
  3. Zoom Phones
Accessibility options for Zoom Phone. This includes Live Transcription. ... assist people who are hard of hearing. Transcription can be turned on or off during a call, or enabled for all calls. Note: when Live Transcript starts, the caller will receive a message notifying

Remote Desktop Direct Setup on Windows

  1. Knowledge Base
  2. Network and Communication
accounts, click on Home in the upper left corner Verify that Administrator is listed under your name Note: If you are not a local administrator, please contact the Solutions Center. Find