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Zoom Phone Not Ringing

not-ringing ... > Phone > Under Call Handling, check Business Hours.  Verify DND button is not on the physical Yealink phone Verify there is no holiday scheduled for the day  Verify correct time zone under

Creating and Sharing a folder in OneDrive

and select New folder Enter a name for your folder and click on Create Open your new folder and click the upload button to add files to it To share the folder, click the share button Enter the

Sharing an Outlook Calendar With Someone

- They can create appointments, but not able to delete anything. The user can see time, subject, and location of items on your calendar. Free/Busy time - The user can see the times you are busy, but

About University Technology Asset Inventory Verification

department and location.  If there are items that are no longer in your possession, work with your department’s technology purchasing coordinator to locate and reassign them. Report missing, lost

Installing Software from Software Center on Windows

. Then you will need to wait for the installation to finish.  This may take some time depending on the application you are installing and your Internet connection.   Note:  Be

Customizing Hold Music for Zoom Phones

Question Can I change the on-hold music on my phone? Overview Employees can upload and choose their own Music on Hold for their Zoom Phone. NOTE: check and ensure that you have permission

Using Call Control for Yealink Desk Phone

Call Control replaces Cisco Attendant Console to be able to control the same call from a desk phone and/or the Zoom app simultaneously. This can be very helpful for managing calls most conveniently ... (https://link.mnsu.edu/zoomphone) using your employee StarID credentials.  2. On the left-side navigation menu, select "Phone".  3. On the top navigation bar, select "Settings".  4. Navigate

Requesting MavGUEST Wi-Fi for Events

The MavGUEST Wi-Fi network provides internet access for events without guest authentication. Faculty and staff can request this service by completing a form with event details. ... internet access but does not support some internal university systems. Availability may vary by building; check in advance if your location is supported.

Updating Settings for Perceptive Content

: your profile name might be something different. Set the Settings to the following: Name:  Perceptive Content MFA. Note:  This setting you can set what you want it to be, but the

Signing into Zoom on iPhone or Android Using University Account

Store Note: This tutorial was made using an iPhone but the steps are nearly identical for Android devices.  Open the Zoom app  Select Sign in  Select SSO

Rebuilding Cache for Outlook

within Outlook. Close the Outlook client Navigate to C:\Users\<user profile>\AppData\Local\Microsoft\Outlook (AppData may be hidden, go to View > Check the box for Hidden Items

Requesting a New Distribution List

or 3 names you would like, in order of preference for the Distribution List. The name and StarID of the members that need to be added to the Distribution List. If the Distribution List needs to be externally available or not.   Request Help

Setting Up Remote Desktop Direct on Windows

local Administrator for the on-campus Windows workstation: Click on the Start Button in the lower left corner Click on Settings (Gear Icon) Click on Accounts If you do not see

D2L Brightspace: Discussion Topics/Forums Not Displaying for Students

Question Why can't my students see discussions forums/topics in D2L? Overview If students report that they cannot see a Discussion Forum or Topic, sometimes this is due to Availability or

Forwarding Email in Outlook

the address you entered if it is correct or not and there will be no way of recovering the email.  Either select that option to Keep a copy of the forwarded message or verify the forward works