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Changing Area Code for Zoom Phones

  1. Knowledge Base
  2. IT Solutions
  3. Communication - Conferencing - Collaboration
  4. Zoom Phones
before the 389-xxxx number. Instructions 1. Sign into the Minnesota State Zoom web portal (https://link.mnsu.edu/zoomphone) using your employee StarID credentials.  2. On the left-side

Customize Hold Music for Zoom Phones

  1. Knowledge Base
  2. IT Solutions
  3. Communication - Conferencing - Collaboration
  4. Zoom Phones
Question Can I change the on-hold music on my phone? Overview Employees can upload and choose their own Music on Hold for their Zoom Phone. NOTE: check and ensure that you have permission

Mav Life FAQ and Resources for Students

  1. Knowledge Base
  2. IT Solutions
  3. Software and Applications
  4. MavLife
.   Is the chat monitored? How can I report something inappropriate? There are filters that remove inappropriate language. For questions or concerns, or to report inappropriate behavior, contact the IT Solutions Center.

OneDrive - Creating and Sharing a folder

  1. Knowledge Base
  2. IT Solutions
  3. Hardware - Storage - Printing
  4. OneDrive
and select New folder Enter a name for your folder and click on Create Open your new folder and click the upload button to add files to it To share the folder, click the share button Enter the

Remote Desktop Direct Setup on Windows

  1. Knowledge Base
  2. IT Solutions
  3. Network and Connectivity
local Administrator for the on-campus Windows workstation: Click on the Start Button in the lower left corner Click on Settings (Gear Icon) Click on Accounts If you do not see

Forward email in Outlook

  1. Knowledge Base
  2. IT Solutions
  3. Communication - Conferencing - Collaboration
  4. Email
  5. Outlook
the address you entered if it is correct or not and there will be no way of recovering the email.  Either select that option to Keep a copy of the forwarded message or verify the forward works

Software Center: Installing Software on Windows

  1. Knowledge Base
  2. IT Solutions
  3. Software and Applications
. Then you will need to wait for the installation to finish.  This may take some time depending on the application you are installing and your Internet connection.   Note:  Be

Zoom: Configure Personal Meeting Room For FlexSync Classrooms

  1. Knowledge Base
  2. IT Solutions
  3. Communication - Conferencing - Collaboration
  4. Zoom
Question Dow do I configure my meeting room for FlexSync classrooms? Overview Start by going to minnstate.zoom.us Select Sign in Enter your StarID and Password

Zoom: Sign In on iPhone or Android Using University Account

  1. Knowledge Base
  2. IT Solutions
  3. Communication - Conferencing - Collaboration
  4. Zoom
Store Note: This tutorial was made using an iPhone but the steps are nearly identical for Android devices.  Open the Zoom app  Select Sign in  Select SSO

Request a New Distribution List

  1. Knowledge Base
  2. IT Solutions
  3. Communication - Conferencing - Collaboration
  4. Email
or 3 names you would like, in order of preference for the Distribution List. The name and StarID of the members that need to be added to the Distribution List. If the Distribution List needs to be externally available or not.   Request Help

Scholarship Finder: Log In as a Student Applicant

  1. Knowledge Base
  2. Other Campus Services
StarID and StarID password and click Sign On   If a student has applied but has not yet been admitted to Minnesota State Mankato, they will have a StarID, but will not be able to login to

Multi-Factor Authentication: Self Enrollment for iOS phones

  1. Knowledge Base
  2. IT Solutions
  3. Accounts and Access
  4. Multi-Factor Authentication (MFA)
the ‘additional security verification’ link Login using your StarID credentials Students: [StarID]@go.minnstate.edu Faculty/Staff: [StarID]@minnstate.edu Once signed in, you

Krypton: Set Password

  1. Knowledge Base
  2. IT Solutions
  3. Hardware - Storage - Printing
  4. Krypton
Question How do I reset my Krypton account password? Overview Open a web browser. Navigate to Campus Account Settings. Log in using your StarID and StarID password

MavLABS: Opening SPSS

  1. Knowledge Base
  2. IT Solutions
  3. Teaching and Learning
  4. Classrooms, Labs, & Audiovisual
  5. MavLABS
Run the downloaded file and the following box should appear. Click Connect Log on to the machine using the format campus\StarID and Password and Click OK. Then check

How to Install Office 365 for Students, Faculty, and Staff

  1. Knowledge Base
  2. IT Solutions
  3. Software and Applications
  4. Microsoft 365
  5. Microsoft 365 (Office)
browser, log into MavMAIL at https://mavmail.mnsu.edu. Replace YOUR StarID for StarID: Students: StarID@go.minnstate.edu Faculty and Staff: StarID@minnstate.edu   NOTE: Alumni and