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Zoom Web Conferencing Solution
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How Can I Get Help with Zoom?
There are many ways to get assistance with Zoom video conferencing.
Zoom Help Center
Zoom Tutorial Videos
Zoom Live Training Sessions
MavAccess
Question
What is MavAccess?
Overview
MavAccess is an online accommodations system that is used by Accessibility Resources.
Issues with students inability to login to this resources should be referred to Accessibility Resources.
Link Shortening: Accessing Statistics of Shortened Link
Question
How do I check the statistics of a link I shortened using link.mnsu.edu?
Overview
Login to link.mnsu.edu using your StarID and password
Hover your pointer in the Actions box
Can't see Faculty side of E-Services
: https://eservices.minnstate.edu/faculty/public/secure/home/index?campusid=071
Login using your StarID and Password.
If it connects, then you should be seeing the faculty side of e-services.
ImageNow: Report an Issue With an ImageNow eForm
Question
How do I report an issue with ImageNow?
Overview
Complete eForm Incident form to report an issue.
Request Help
Adobe Software Access for Students
Question
How do I request Adobe access as a student?
Overview
There are a few options to requesting access to Adobe for Students
Students can login to classroom machines using MavLabs
Phone Call Recording
Steps to record and manage Zoom Phone calls on App or Yealink desktop. ... Question
Can I record phone calls from my Zoom App or Yealink desk phone?
Overview
Call recording is available in both the Zoom App and Yealink Desk Phone.
Zoom App:
To Record
OneDrive - Creating and Sharing a folder
Question
How do I create a folder in OneDrive?
Overview
Login to your MavMAIL and click the grid icon, in the upper left-hand corner
Locate and click on OneDrive
Click the new button
Opening Software Center Windows
logo in the lower left-hand corner of the desktop
Scroll down the list of programs until you see Microsoft Endpoint Manager.
Click to expand the Microsoft Endpoint Manager
Unlock a Secured PDF on Windows or Mac
Adobe Acrobat Sign will provide a secured PDF after signing. In some cases you may want to add comments or marks to these PDF's. These videos will show how to unlock a secured PDF so that a you can use the comment tools in Adobe. ... Adobe Acrobat Sign will provide a secured PDF after signing. In some cases you may want to add comments or marks to these PDF's. These videos will show how to unlock a secured PDF so that a you can
Net booting or Imaging an Apple Computer
Overview
This article goes over the steps to net boot an Apple computer.
Resolution
Provided below is instructions for how to Net Boot an Apple computer
Turn off and plug in the Apple
Perceptive Content / ImageNow Assign Web Role
Question
How do I assign a web role in ImageNow?
Overview
Navigate to Image Now
Login with StarID and StarID password
On the Left side under User Maintenance select Web
Search for
Crestron AirMedia
How do I use the Crestron AirMedia? What is air media and how do I connect to it? ... located in the top right of the welcome screen.
Click on Connect.
When finished, click the X on the top right corner of the presentation control screen.
Perceptive Content / ImageNow Report
Overview
Perceptive Content / ImageNow Business Insight is a Reporting tool.
The only person who can create and configure reports is the Perceptive Content / ImageNow Administrator at MSU
How Can I Use LanSchool?
before or after login.
Display the instructor's screen on all the student's computers.
Co-browse.
Communicate with students by sending a direct message to a student or a group of students.
Short