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If you need more time to wrap up a queue call, toggle out of the queue until you are finished and then toggled back in. ... Question If I am toggled into a queue to receive calls, and I need more wrap-up time after I get done with a call, how do I get more time?  Overview If you need more time to wrap up a queue

Being part of a call queue allows you to opt-in or opt-out of receiving queue calls. ... toggle ... Overview If you are part of a call queue and you want to receive calls for that queue, please opt-in to receive calls by following the directions below.  Resolution Open the Zoom App

Question How do I copy my Outlook Signature for Mac?   Overview 1. In the Finder go to /Users/starid/Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 Profiles/Main Profile/Data

, follow these steps:  Click on the voicemail tab in the zoom app Click the 3 dots next to the voicemail you want to share    Enter the recipient's name and select Share   Request Help

Question How do students get Microsoft Visio or Project? Overview  Azure Services: You will need to enroll at Microsoft Azure Education Software If you haven’t been signed in yet

To request a folder for your course, contact the MNSU service desk with course subject, number and section. This is an example request: “Request for a MavDISK Course folder for the following

setup your device to access your Office 365 account, follow these instructions. Tap Settings Select Notes Choose the Default Account  Choose Exchange Request Help

generated within ISRS. The import process automatically links the documents. For more information on Direct Print please go to ImageNow Direct Print   Request Help

Question I don't have a smartphone or I don't want to use my personal smartphone. How can I enroll in multi-factor authentication? Overview Click to follow the link to self-enrollment

Question How can I make a student RSO account?  Overview   RSO or recognized student organization have to contact Michelle Harvey in Student Activities.  She will put in a request for me

 icon or use the View menu to select Network Inside Network Preferences, select either Ethernet (for wired connections) or Wi-Fi on the left side, and your IP address will be displayed in the middle Request Help

Overview The follow article contains an external link to proposed timelines for curriculum design. Resolution Information for proposal timelines can be found here: Submission Timeline.

Overview Once you have submitted a proposal to CDS Click on the View History link, which will display who is reviewing it Note: This information is also displayed when you use the printable form link to print it.   Request Help

Overview A student who has graduated may still be receiving emails from MNSU by mistake. Resolution This typically means they have a forward in place. Provide the user with the necessary

shown below   If your account does not have Administrator under your name and you believe to be in error, please contact the IT Solutions Center at ITSolutionsCenter@mnsu.edu or 507-389-6654.   Request Help