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Record Voice Greetings for Zoom Phone

zoomphone ... ?  Overview Zoom phone has a built-in Recording options that allows you to record your own voice to set as a voicemail greeting.  Personal Phone If you are a full time staff or faculty, you most

Customize Hold Music for Zoom Phones

zoom ... Question Can I change the on-hold music on my phone? Overview Employees can upload and choose their own Music on Hold for their Zoom Phone. NOTE: check and ensure that you have permission

Forward\Share Voicemail Zoom Phone

Quickly share or forward voicemail messages with Zoom Phone. ... zoomphone ... Question How can I forward or share a voicemail message on Zoom phone?  Overview If you want to forward or share a voicemail to someone that has already been ported over to Zoom Phone

Recover Zoom Phone Voice Message

We are not able to recover deleted voice messages in Zoom Phone. ... zoomphone ... Question Can I recover a voicemail that I deleted?  Overview Unfortunately, you can't recover a voicemail that's been deleted. You will receive an email notification with the voicemail

D2L Brightspace: Remove Courses

remove ... : This article is only for faculty users of D2L Brightspace. This only applies to University semester courses, to remove a development course, etc. contact IT Solutions. You can follow these same steps to restore a removed course.     Request Help

Add/Remove Modules Lumension

How do you add or remove modules through lumenison web portal? ... remove ... Overview This article goes over how one may add/remove modules on Lumension. Resolution 1.     Once logged into Lumension hover over Manage, then select Endpoints. 2.     If there are

Set Outbound Caller-ID on Zoom Phone

zoom-phone ... Question How can I set my outbound caller ID to something different?  Overview   Zoom Users Set your default caller ID in the Zoom web portal. See Zoom Phone Caller ID document more

SMS (Text Messaging) FAQs on Zoom Phone

FAQ for Zoom Phone SMS ... zoom-phone ... University Phone? Yes, contact the IT Solutions Center to have SMS turned off for your Zoom Phone office number. How do I send images? You can send JPG, PNG, and GIF files. See the SMS user guide

Zoom: Sign In on iPhone or Android Using University Account

zoom ... , zoom locks your account for 30 minutes. After 30 minutes, the user should be able to try again  Your web browser will prompt you to Open this page in Zoom. Select Open   Your Zoom app should now open and be signed into your University Zoom account     Request Help

Disabling SMS (Text Messages) on Zoom Phone

How can I disable the ability to send and receive text (SMS) messages to my university phone number on the Zoom app? ... zoom-phone ... Question Can text messaging be disabled on my Zoom Phone for my university phone number? Overview Upon request by the employee, SMS Text Messaging can be disabled for a Zoom Phone university

Voicemail PIN Viewing or Reset on Zoom Phone

How to reset your Zoom phone voicemail pin ... zoom ... Question How do I view or reset my Zoom Phone Voicemail PIN?  Overview Employees must set a PIN to use a desktop (Yealink) phone, (or dial in) to check and manage voicemail messages. NOTE

How to Enable Zoom Phone App Screen

If you need to share your Zoom App screen while in a Zoom meeting, please follow these directions to enable it. ... zoom ... Question I am troubleshooting a zoom issue and need to be able to share my Zoom App screen while I am screen sharing in a Zoom meeting, how can I do that?    Overview Browse to: https

FlexSync Classroom: How to Mute or Unmute Zoom

zoom ... Question How do I mute or unmute the room microphone in a FlexSync Classroom?  Overview 1.Tap your Zoom Touch Display to unhide the controls 2.Tap the microphone icon to mute or unmute the room’s microphone Request Help

How to Change Business Hours on Zoom Phone

Zoom Phone allows you to set your office hours to your work schedule. This document also allows for you to change your Auto-Reception Settings. ... zoom-phone ... Question How can I change business hours to match the hours that I work, and change how calls are handled after hours? Overview Zoom Phone is set up with default working hours of 7:30am to 5

How to Check e911 Location for Zoom Phone

zoomphone ... Question How do I confirm my 911 location from my Zoom Desk Phone?  Overview In the event of an emergency, if you dial 911 from your Yealink Desk Phone, we want to confirm the location is