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How to Give Door Access with Access Manager

Readers" you will see more information about each specific door. To Remove a User 1. Once logged in select the room you want to remove a user from. 2. Towards the top of the page select the Have

FlexSync Classroom: Join Meeting Without Audio

zoom ... Question How do I join a zoom meeting without audio in a FlexSync Classroom?  Overview A frequent issue people encounter while teaching from a FlexSync Classroom is that they want to be able

FlexSync Classroom: How to End a Meeting

zoom ... Question How do I end a meeting in a FlexSync classroom?  Overview While in a meeting, the controls on the Zoom Touch Display will automatically hide after a few seconds. Tap the Zoom

Adding and Managing Contacts

To add contacts that are not part of zoom phone yet, you must add the user as an external contact. ... zoomphone ... Question How can I add an external contact or manage my contacts?  Overview How to view the Contact Directory on Zoom App: Sign in to the Zoom desktop client.  Click the

Set Voicemail Greeting

Zoom phone allows you to customize your voicemail greeting. ... zoomphone ... Question How do I record my own voicemail greeting on Zoom Phone?  Overview You can change your voicemail greeting for your Zoom Phone from a computer or a web browser on a mobile device

Phone Call Recording

Steps to record and manage Zoom Phone calls on App or Yealink desktop. ... zoomphone ... Question Can I record phone calls from my Zoom App or Yealink desk phone?  Overview Call recording is available in both the Zoom App and Yealink Desk Phone.  Zoom App:  To Record

Outlook Errors Profile Removal

selected. Click Remove You will be prompted to verify that you would like to remove the profile. Select Yes Click Add... Type in a profile name, such as Outlook and click OK

Troubleshooting WorkMSU.rdp connection

Question WorkMSU isn't working, how do I fix the issue? Overview If a user encounters issues when attempting to use WorkMSU, see troubleshooting below:   Connection Was Denied Error

FlexSync Classroom: Manage Participants

zoom ... Question How do manage participants such as manage a waiting room, or mute or unmute a participant?  Overview To manage your participants, tap your Zoom Touch Display to unhide the

Receive Call Queue Calls

zoomphone ... Overview If you are part of a call queue and you want to receive calls for that queue, please opt-in to receive calls by following the directions below.  Resolution Open the Zoom App

Respondus: Allow Live Proctoring with LockDown Browser

Question How do I use Respondus LockDown Browser during classes held on Zoom or Microsoft Teams? Overview To set-up Live Proctoring online with Zoom or Teams Meetings with Lock Down Browser

How to Manage Call Queues

Zoom Phone allows admins to manage their call queues by adding or removing members, modifying hours, holiday hours, overflow options, and automatic recording. ... zoom-phone ... Shared Line Group User Zoom Room Common Area Phone Auto Receptionist Call Queue: Route to another call queue. Shared Line Group External Contact: If the account has a

D2L Brightspace: Update the Instructor Profile widget on course homepage

Question What is the Instructor Profile widget? | How do I update the Instructor Profile widget in D2L Brightspace? | How can I add office hours or Zoom meeting info to the widget?  Overview

D2L Brightspace: Change the Start and End dates of a course

remove ... Question How do I change my course start and end dates? How do I give students longer access to my course after the semester? How can I give students early access to my course? How can I remove a

Transfer Active Call Directly to a Voicemail Box

zoomphone ... Question How can I transfer or forward a call directly to someone's voicemail box?  Overview Zoom Phone App:  When on an active call, select the Transfer button Type in the extension