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BitLocker Recovery Key Error

:               Contact the IT Solution Center The Service Desk will need the first eight characters of the Recovery Key ID After verifying identity and device a Recovery Key will be provided   Request Help

Kearney International Center (KIC) Portal

For students to access the KIC portal and their I-20 request you will first need to set up your Multi Factor Authentication (MFA) and MavMAIL.  1. Activate StarID https://services.mnsu.edu

Using the Directory on Yealink Desk Phone

Question How do I look up someone's number using the directory from the Yealink Desk Phone?  Overview If you wish to use the directory from the Yealink T46U desk phone, follow the steps

How do I log into Adobe

When Adobe asks for your email address, enter your University email address (first.last@mnsu.edu). Adobe will then send you to the MinnState Microsoft ID system where you will use yourStarID@minnstate.edu and your StarID password. ... Adobe will first ask for your email address. Enter your University email address (first.last@mnsu.edu) then select Continue.   Adobe will then send you to the MinnState Microsoft ID system where

Access Your Old Adobe Sign Account

On December 18, 2023, new accounts were created for all Adobe Sign users that will now use their firstname.lastname@mnsu.edu email account as their primary identifier. This change enabled additional ... On December 18, 2023, new accounts were created for all Adobe Sign users that will now use their firstname.lastname@mnsu.edu email account as their primary identifier. This change enabled additional

FlexSync Classroom: Camera or View Froze for Zoom Particpants

Question How do I fix a frozen camera or view for zoom participants in a FlexSync Classroom? Overview In the technology rack at the teachers’ station, find the Vaddio Box. This technology

FlexSync Classroom: Zoom Viewers Hearing a Constant High Pitch Squeal and other Microphone Issues

Question How do I fix the zoom viewers hearing a constant high pitch squeal?  Overview In the rack at the teachers station find the Vaddio box. This rack is on the teaching side, and

OneDrive - Creating and Sharing a folder

person’s name, email address, or StarID and click the name when it pops up with the directory information Type in a message. This will send this message as an email to the person(s) you share this file with NOTE: you will also get the email Click Send Request Help

FlexSync Classroom: Start a Zoom Meeting

Question How do I start a meeting in a FlexSync Classroom?  Overview Prior to your meeting time you should have created a meeting space and shared the invitation to that meeting space with

Outlook - Import Rules

Import Rules from dialog box displays. Navigate to the folder in which you saved your rules backup file, select the .rwz file, and then click Open You will notice the screen behind the Option windows

D2L Brightspace: Randomize Quiz Questions Using Question Pools

Question How do I add random questions in my D2L Brightspace course quizzes? How can I give each student a unique, randomized quiz? Overview Use a Question Pool to provide each student with

VALT 500 error

you were doing when this error occurred. We will fix it as soon as possible. Sorry for any inconvenience caused.

MavPRINT Touchless Printing

.  Students who use MavPRINT can quickly release a document or file to be printed on a MavPRINT printer using a smartphone and the QR code on the MavPRINT printer. No need to sign in using the MavPRINT

How to Setup and Configure Yealink Sidecar

Page 3 on click Set Key on Line 28 Start by adding your first entry on Line 28 and so on and so forth. Lines 28 – 47 will compile Page 1 Lines 48 – 67 will compile Page 2 Lines 68 – 87 will compile Page 3 Save your config and it will apply to the sidecar.   Request Help

Connect to a Department or Group MavDISK Folder on a Mac

your mac.      NOTE: If you are off campus, you will need to install and use the Cisco AnyConnect VPN client. Select Finder from your dock Select Connect to Server.... from the Go menu