Reach Digital Display Signage System User Guide

Summary

This article is for employees who use Reach, the digital signage system on campus. It gives an overview of what the system is, how to access it, and how to add and manage content.

Body

Overview

This article is for employees who use Reach, the digital signage system on campus. It gives an overview of what the system is, how to access it, and how to add and manage content.

Introduction to Reach

Reach is the digital display software employees can use to manage and display content on campus digital signage systems in their areas. It allows users to upload content to playlists, choose days, times, and duration of slides, and schedule slides for display.

Accessing the System

If you already have an account, sign in by following the instructions below. To request an account, submit a ticket to IT Solutions.

  1. Navigate to Reach
  2. Log in using your StarID credentials.

Adding Content Using Playlists and Media Library

Once logged in, navigate to the Playlists or Media Library tabs. Playlists are where you add your content. The Media Library is where you can directly add images and files before bringing them to your playlist. 

Playlists and Media Library

Once logged in, navigate to the Playlists or Media Library tabs. Playlists are where you add your content. The Media Library is where you can directly add images and files before bringing them to your playlist. 

  • Main playlist: Appears on the right side of the display in the larger space. Sizing is1094x740 px
  • News playlist: Appears on the left side of the display. Sizing is 700x740 px.

Adding Content

There are two ways to add content to your playlist:

  1. Using the "Add Content" Option:
    • Check the box next to the playlist and select "add content."
    • You can either add items already in the media library or go to "Add assets" to upload new items.
    • Note: You can add PDFs, and they will be converted for you! You also have the option to add videos from YouTube and Kaltura. Please ensure your monitor volume is off to avoid disruptive noise.
  2. Using the "Edit Playlist" Option:
    • Click on "edit playlist" to add and edit content.
    • From this view, you can also see active items and make any changes.

Additional Features

After adding your content, a Publish Settings dialog box will appear where you can select additional settings. A few key settings to know are:

  • Start and End Dates: Set automatic start and end dates by selecting a date and time. 
  • Days of the Week: Toggle which days of the week you want your content to appear on.
  • Content Duration: Set how long each slide plays for.
  • Full-Screen Option: Toggle the full screen option if you want the content to fill the whole screen without a background or layout applied.

Screenshot showing options in the Publish Settings dialog box, which include start and end date and time fields, days of the week, content duration, and full screen options.

Customizing the Display

If you would like to customize the display itself (add widgets, add or remove content blocks, etc.), please submit a ticket to IT Solutions.

More Resources

Still Need Help?

Visit the IT Solutions Center page to view current hours, locations, and contact information.

Details

Details

Article ID: 1179
Created
Mon 10/14/24 5:00 PM
Modified
Fri 10/17/25 9:01 AM

Related Services / Offerings

Related Services / Offerings (1)

• Digital signage consultation • Installation and setup • Technical support • Software training • Annual licensing fee