IT Help and Support

Need help with campus technology, a campus system, or have a technology related question? IT Solutions can help.

  1. First search the Knowledge Base for answers and self-help before contacting the IT Solutions Center.
  2. Can't find what you need? Get support at the IT Solutions Center or other locations listed below.

Submit a Quick Ticket Online

 

The IT Solutions Center

The IT Solutions Center offers free technology help and support in person or online for students, faculty, and staff.

Contact

  • Phone: 507.389.6654
  • Online Support: 
  • In-Person Support: Stop in during business hours, no appointment needed
  • Classroom Technology Support: For support in classrooms, call 507.389.3221

Main Location: Lower Level CSU

Closures: Closed January 19 & 20 (Martin Luther King Jr. Day), March 9

Spring Hours: In effect January 13 – May 9.
Monday 8:00am-7:00pm
Tuesday 8:00am-7:00pm
Wednesday 8:00am-7:00pm
Thursday 8:00am-7:00pm
Friday 8:00am-7:00pm
Saturday Closed
Sunday 1:00pm-7:00pm

Second Location: First Floor Memorial Library (Reference Desk)

Closures: Closed January 19 & 20 (Martin Luther King Jr. Day), March 9

Spring Hours: In effect January 13 – May 9.
Monday 11:00am-7:00pm
Tuesday 11:00am-7:00pm
Wednesday 11:00am-7:00pm
Thursday 11:00am-7:00pm
Friday Closed
Saturday Closed
Sunday Closed

Getting Started with Technology on Campus

 

ResTech Services

ResTech Services offers free technology help and support in person or online for residence community students. Not a residence community student? Get tech help at the IT Solutions Center.

Contact

Location: Lower Level Carkoski Commons (Room 006)

Closures: Closed January 19 & 20 (Martin Luther King Jr. Day), March 9

Spring Hours: In effect January 13 – May 9.
Monday 8:00am-8:00pm
Tuesday 8:00am-8:00pm
Wednesday 8:00am-8:00pm
Thursday 8:00am-8:00pm
Friday 8:00am-4:00pm
Saturday Closed
Sunday 8:00am-8:00pm

 

Academic Technology Services

Academic Technology Services offers help for faculty with integrating academic technology tools in their courses, teaching and learning experiences, online course design, and more.

Contact

Location: Lower Level Memorial Library (Room 88, CETL)

Academic Technology Resources

 

The Campus Computer Store

The Campus Computer Store is our on-campus retail store serving students and employees for personal or department purchases. Shop laptops, tablets, accessories, cables, and more in person or online.

Contact

Location: Lower Level CSU

Shop and View Hours

Shopping for your department? Make purchases on our Department Purchasing Site

 

Gaming and Esports Lounge

The gaming and esports lounge is open to all students to hang out, study, and game using specialized gaming equipment at no cost. Explore opportunities for student clubs, varsity competition, events and tournaments, and more.

Contact

Location: Lower Level Wissink Hall (Room 121)

Closures: Closed during winter break December 18 – January 12.

Hours: In effect August 25 – May 9.
Monday 10:00am-6:00pm
Tuesday 10:00am-6:00pm
Wednesday 10:00am-6:00pm
Thursday 10:00am-6:00pm
Friday 10:00am-6:00pm
Saturday Closed
Sunday Closed

Learn More About Gaming & Esports