Technology Support

Description  

IT Solutions provides technology help and support at Minnesota State University, Mankato, including help with Wi-Fi, StarID, MavMail, software download, and more. Search the Knowledge Base for quick answers and self-help available any time, or contact the IT Solutions Center or other locations listed below for support from a team member during business hours. 

Who Can Use It 

  • Students 
  • Staff 
  • Faculty 
  • Alumni and emeriti

Cost 

There is no cost for this service. 

Requests and Support 

Online Help 

  • Submit a ticket: Use the request button on this page to submit a request for assistance with any of our services. 
  • Live chat: During business hours, open the Ask Stomper chatbot to get connected with a real team member.  

The IT Solutions Center 

Technology help and support for all students, faculty, and staff. 

Location  

First Floor Memorial Library (Room 1010)

Hours (Spring) 

  • Monday: 8:00am-7:00pm 
  • Tuesday: 8:00am-7:00pm 
  • Wednesday: 8:00am-7:00pm 
  • Thursday: 8:00am-7:00pm 
  • Friday: 8:00am-6:00pm 
  • Saturday: Closed 
  • Sunday: 1:00pm-7:00pm 

Phone 

  • IT Solutions: 507.389.6654 
  • Classroom Technology Support: 507.389.3221 

ResTech Services (for Residence Communities) 

Technology help and support for residence community students. 

Location 

Lower Level Carkoski Commons (Room 006) 

Hours (Spring) 

Schedule an appointment 

  • Monday: 8:00am-8:00pm 
  • Tuesday: 8:00am-8:00pm 
  • Wednesday: 8:00am-8:00pm 
  • Thursday: 8:00am-8:00pm 
  • Friday: 8:00am-4:00pm 
  • Saturday: Closed 
  • Sunday: 11:30am-8:00pm 

Phone 

507.389.6654 

Academic Technology Services 

Help for faculty with integrating academic technology tools in their courses, teaching and learning experiences, online course design, D2L Brightspace support, and more. 

Location 

Lower Level Memorial Library (Room 88, CETL) 

Contact 

The Campus Computer Store 

On-campus retail store serving students and employees for personal or department purchases. Shop laptops, tablets, accessories, cables, and more in person or online. 

Location 

Lower Level Centennial Student Union 

Phone 

507.389.1907