IT Help and Support

Request Technology Help 

Need help with campus technology, a campus system, or have a technology related question? IT Solutions can help. We recommend first searching the Knowledge Base for answers and self-help available 24/7. If you can't find what you need, we're happy to offer support at the IT Solutions Center or other locations listed below.

The IT Solutions Center

The IT Solutions Center offers free technology help and support in person or online for students, faculty, and staff. Getting Started with Technology on Campus

Contact

  • Phone: 507.389.6654
  • Online Support: 
  • In-Person Support: Stop in during business hours, no appointment needed
  • Classroom Technology Support: For support in classrooms, call 507.389.3221

Main Location: Lower Level CSU

Upcoming Closures: May 26 (Memorial Day), June 19 (Juneteenth), & July 4 (Independence Day)

Summer Hours: In effect May 12 – August 24
Monday 8:00am-4:30pm
Tuesday 8:00am-4:30pm
Wednesday 8:00am-4:30pm
Thursday 8:00am-4:30pm
Friday 8:00am-4:30pm
Saturday Closed
Sunday Closed

Second Location: First Floor Memorial Library (Reference Desk)

Upcoming Closures: May 12 – August 24 (Summer Break)

Summer Hours:  In effect May 12 – August 24
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed

ResTech Services

ResTech Services offers free technology help and support in person or online for residence community students. Not a residence community student? Get tech help at the IT Solutions Center.

Contact

Location: Lower Level Carkoski Commons (Room 006)

Upcoming Closures: May 26 (Memorial Day), June 19 (Juneteenth), & July 4 (Independence Day)

Summer Hours: In effect May 12 – August 24
Monday 7:00am-3:30pm
Tuesday 7:00am-3:30pm
Wednesday 7:00am-3:30pm
Thursday 7:00am-3:30pm
Friday 7:00am-3:30pm
Saturday Closed
Sunday Closed

Academic Technology Services

Academic Technology Services offers help for faculty with integrating academic technology tools in their courses, teaching and learning experiences, online course design, and more. Academic Technology Resources

Contact

Location: Lower Level Memorial Library (Room 88, CETL)

The Campus Computer Store

The Campus Computer Store is our on-campus retail store serving students and employees for personal or department purchases. Shop laptops, tablets, accessories, cables, and more in person or online. Shop online and view hours, or visit the department purchasing site for employees.

Contact

Location: Lower Level CSU

Gaming and Esports Facility

The gaming and esports space is open to all students to hang out, study, and game using specialized gaming equipment at no cost. Explore opportunities for student clubs, varsity competition, events and tournaments, and more. Learn More About Gaming and Esports

Contact

Location: Lower Level Wissink Hall (Room 121)

Upcoming Closures: May 26 (Memorial Day), June 19 (Juneteenth), & July 4 (Independence Day)

Facility Summer Hours: In effect May 12 – August 24
Monday 10:00am-8:00pm
Tuesday 10:00am-8:00pm
Wednesday 10:00am-8:00pm
Thursday 10:00am-8:00pm
Friday 10:00am-8:00pm
Saturday 10:00am-8:00pm
Sunday Closed