IT Solutions

Explore articles on various IT topics, including accounts and access, email and storage, hardware support, service management, professional services, phones and conferencing, software support, teaching and learning, data and reporting, networking, web services, and digital media.

Categories (12)

Getting Started with Technology

Browse our Tech Guides for a breakdown of top resources as a new student or employee.
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Accounts and Access

Includes StarID information, password resets, MFA, guest account(s) and more.
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Business

Tools for managing projects, business management, data analysis, and productivity.
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Communication - Conferencing - Collaboration

Articles and user guides about Cisco IP phones, Zoom, video & web conferencing tools and more.
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Digital Accessibility

Find resources and guidelines on making digital content, websites, and technology accessible for individuals with accessibility needs.
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Hardware - Storage - Printing

The Hardware, Devices, and Printing section provides guidance on setup, troubleshooting, and optimizing printers and peripherals.
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Network and Connectivity

How-to articles related to Wi-Fi network setup, management, troubleshooting, and infrastructure services supporting connectivity.

Connecting to Wi-Fi: Students and employees should connect to eduroam, the official campus network. Residence community students should connect to Apogee when in the residence community buildings. Visitors should connect to the guest network.
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Information Security

Information and how-to articles about information security, cybersecurity, data privacy, and online safety.
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IT Professional Services

Technology related information provided by IT Services (ITS)
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Software and Applications

Reference articles, software for computer labs, Microsoft Office Download, MAC OS, Workday and more.
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Teaching and Learning

Assistance with D2L, media support, and FlexSync classroom technology.
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Web Services

Articles on web content authoring and modification, and more.
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