Technology and Accounts

Explore articles on various IT topics, including accounts and access, email and storage, hardware support, service management, professional services, phones and conferencing, software support, teaching and learning, data and reporting, networking, web services, and digital media.

Categories (13)

Getting Started with Technology

Browse our Tech Guides for a breakdown of top resources as a new student or employee.
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Accounts and Access

Includes StarID information, password resets, multi-factor authentication, guest accounts, and more.
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Network and Connectivity

How-to articles related to Wi-Fi network setup, management, troubleshooting, and infrastructure services supporting connectivity.

Connecting to Wi-Fi: Students and employees should connect to eduroam, the official campus network. Residence community students should connect to ResNet when in the residence community buildings. Visitors should connect to the guest network.
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Software and Applications

Reference articles, software for computer labs, Microsoft Office Download, MAC OS, Workday and more.
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Communication, Collaboration, and Video Conferencing

Articles and user guides about Zoom Phone, online collaboration and video tools like Teams and Zoom, and more.
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Hardware, Storage, and Printing

The Hardware, Devices, and Printing section provides guidance on setup, troubleshooting, and optimizing printers and peripherals.
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Teaching and Learning

Assistance with D2L Brightspace, teaching tools, media support, and multi-modal classroom technology.
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Digital Accessibility

Resources and guidelines to support making digital content, websites, and technology accessible for all users.
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Information Security

Information and how-to articles about information security, cybersecurity, data privacy, and online safety.
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Web Services

Articles on web content authoring and modification, and more.
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Business

Tools for managing projects, business management, data analysis, and productivity.
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IT Professional Services

Technology related information provided by IT Services (ITS)
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Service Management with TeamDynamix

Articles, videos, printable guides for training, release notes, standards and processes related to our service management application (service portal) TeamDynamix.
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