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Learn about Minnesota State’s generative AI guidance, including the official policy document, recommendations for using Microsoft Copilot, a list of approved AI-enabled tools, and services that are blocked for security reasons.
- Knowledge Base
- Technology and Accounts
- Communication, Collaboration, and Video Conferencing
- Email
Explains that graduates still receiving university emails likely have email forwarding enabled and provides guidance on removing the forward using Microsoft’s instructions.
- Knowledge Base
- Technology and Accounts
- Communication, Collaboration, and Video Conferencing
- Email
Explains the email sending and attachment limits for student and alumni accounts in the Office 365 shared tenant and why those limits exist.
- Knowledge Base
- Technology and Accounts
- Communication, Collaboration, and Video Conferencing
- Email
Explains how to create a new Outlook profile in Windows to set up and access a department email account you have permission to use.
- Knowledge Base
- Technology and Accounts
- Communication, Collaboration, and Video Conferencing
- Email
Set up your MavMail on the native Android app.
- Knowledge Base
- Technology and Accounts
- Communication, Collaboration, and Video Conferencing
- Email
Setup email on the native iOS app.
- Knowledge Base
- Technology and Accounts
- Communication, Collaboration, and Video Conferencing
- Email
Explains how to show the From field in Outlook/MavMAIL and send from another email address you have Send As permission for.
- Knowledge Base
- Technology and Accounts
- Communication, Collaboration, and Video Conferencing
- Email
Explains how to fix iOS Mail access issues by deleting the existing MavMAIL/Exchange account and re‑adding it using the MavMAIL setup instructions.
- Knowledge Base
- Technology and Accounts
- Hardware, Storage, and Printing
- Electronic Repair
Explains how to check warranty status or repair details for Apple, Dell, Microsoft, and CPS devices using each company’s lookup tools and serial or service numbers.
- Knowledge Base
- Technology and Accounts
- Accounts and Access
- StarID
Learn how to change or reset your StarID password quickly and securely.
- Knowledge Base
- Technology and Accounts
- Accounts and Access
- Multi-Factor Authentication (MFA)
Setting up Multi-Factor authentication which is required for most university services such as Microsoft 365 (MavMAIL), Workday, and many other apps.
- Knowledge Base
- Technology and Accounts
- Communication, Collaboration, and Video Conferencing
- Email
- Outlook
Explains how to open a shared Outlook calendar on Windows by using the Add Calendar option to search for and display another person’s calendar.
- Knowledge Base
- Technology and Accounts
- Hardware, Storage, and Printing
- MavDISK
- Knowledge Base
- Academic and Student Services
- Navigate360 For Students
The following guide instructs students on how to schedule appointments in Navigate360.
- Knowledge Base
- Technology and Accounts
- Network and Connectivity
- Campus Wi-Fi: eduroam
How to connect to campus Wi-Fi network eduroam with macOS.