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Explains how to connect to the Krypton server on Windows or Mac for file access or SSH, including login steps and how to manage the separate Krypton password.

Explains how to find a Windows 10 device’s MAC and IP addresses using PowerShell or Command Prompt with the ipconfig /all command.

Learn why your account is getting locked and how to resolve it by clearing saved passwords and outdated login credentials.

Explains how to find a Mac computer’s IP address by viewing the active network connection in System Preferences under Network.

Explains how to reset or change your Krypton password using the Campus Account Settings page with your StarID login.

Explains how to encrypt a Microsoft 365 document by adding a password through the Protect Document settings so only authorized users can open it.

Explains how to print documents on campus using MavPrint by uploading files to the MavPrint Mobile Print Center and releasing them at any MavPrint station.

Explains how to download and install Microsoft Teams by signing in at office.com with your StarID and selecting the desktop or web app.

Explains the different ways users can join Microsoft Teams meetings using the app, a web browser, a mobile device, or dial‑in options and outlines key features for participating and managing meetings.

Explains how to create an Outlook contact group by copying recipients from an email and pasting them into a new contact group on Windows or Mac (not supported in Outlook on the web).

Explains how employees (and GAs with employee accounts) can create a Microsoft Team, while students must request a faculty or staff member to create one for them.

Explains how to quit Microsoft Teams from the system tray or sign out from the profile menu when troubleshooting or switching accounts.

Explains how to use the Microsoft Authenticator app offline while traveling internationally by selecting “Use a verification code” and entering the code generated in the app without needing cell service.

Explains that all former MinnState email addresses route to your MavMAIL inbox and that unwanted addresses can be removed by submitting a MinnState Service Desk ticket.

Explains how to attach one email to another in Outlook for Windows using Attach Item or by dragging the email into a new message.