Search189 Results

Learn how to set up passwordless sign-in, which allows you to use your mobile device to approve sign-ins on your Microsoft 365 account without having to enter your password.

Explains how to sign in using alternate MFA options when a smartphone is lost and outlines steps to secure the device and update verification methods.

Explains how to use the Microsoft Authenticator app offline while traveling internationally by selecting “Use a verification code” and entering the code generated in the app without needing cell service.

This article is for users who have voice call verification enabled but are not receiving the call.

Provides troubleshooting steps to fix issues with Microsoft verification codes not arriving by checking device settings, notifications, signal, and app configurations.

Learn how to add the Microsoft Authenticator app and set it as your default multi-factor authentication method for signing in to Microsoft 365.

Explains how to update or add new multi‑factor authentication methods in your Microsoft account, and notes that IT Solutions must assist if you cannot access your current MFA method.

Explains how to enroll in multi‑factor authentication using a call‑only phone, non‑smartphone, or Zoom Phone by selecting voice‑call verification during MFA setup.

Setting up Multi-Factor authentication which is required for most university services such as Microsoft 365 (MavMAIL), Workday, and many other apps.

Lists the email clients that are compatible with Microsoft 365 multi‑factor authentication across Windows, Mac, iOS, and Android.

Explains the sign‑in requirement for Adobe Creative Cloud 2019 on campus computers and how users can access it.

Learn why your account is getting locked and how to resolve it by clearing saved passwords and outdated login credentials.

This article outlines the process for club or team sports that need enrollment verification for competition. This process does not include DI or DII NCAA athletes.

This article outlines the steps for applying through the U.S. Department of Veterans Affairs, explains the certification process, and highlights key deadlines and resources to ensure a smooth experience.