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Explains how to fix Alcohol‑Wise login issues by updating StarID contact and Office 365 notification emails to the student’s MNSU address.

Explains how on‑campus students can schedule an appointment with ResTech Services using the online Microsoft Bookings link.

Explains how to use Google’s Find My Device to locate, lock, ring, or erase a lost Android phone remotely.

Explains how to locate a lost iPhone using iCloud or the Find My app on another Apple device such as an iPad or Apple Watch.

How to connect to campus Wi-Fi network eduroam with Windows.

Explains how to show the From field in Outlook/MavMAIL and send from another email address you have Send As permission for.

Explains how to install Microsoft Authenticator and set up multi‑factor authentication on a new Android device, including reconfiguring backup verification methods.

Explains how to update or add new multi‑factor authentication methods in your Microsoft account, and notes that IT Solutions must assist if you cannot access your current MFA method.

Explains how to fix iOS Mail access issues by deleting the existing MavMAIL/Exchange account and re‑adding it using the MavMAIL setup instructions.

Explains how student applicants log in to Scholarship Finder using their StarID and provides troubleshooting steps for common login issues.

Explains how to recognize and report spam or phishing emails by checking for suspicious senders, errors, unusual links, and unsafe attachments.

Explains how to report spam or phishing emails in Outlook (on desktop or web) using the Report Message button or by sending the message to spam@mnsu.edu.

Explains how to sign in to MavMAIL and launch Power BI from the Office 365 app menu to access Power BI in the cloud.

Installing Microsoft 365 (also called Office or Office 365) for free for students, faculty, and staff at Minnesota State University, Mankato.