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- Knowledge Base
- Technology and Accounts
- Communication - Conferencing - Collaboration
Explains how to opt in or out of university text messages by managing notification settings in StarAlert, E‑Services, and D2L Brightspace.
- Knowledge Base
- Technology and Accounts
- Communication - Conferencing - Collaboration
Explains the different emergency notification methods used on campus, including StarAlert texts, audio broadcasts through phones and fire panels, computer pop‑ups, and optional department emergency call buttons.
- Knowledge Base
- Technology and Accounts
- Accounts and Access
- Multi-Factor Authentication (MFA)
Setting up Multi-Factor authentication which is required for most university services such as Microsoft 365 (MavMAIL), Workday, and many other apps.
- Knowledge Base
- Technology and Accounts
- Accounts and Access
- Multi-Factor Authentication (MFA)
Multi-factor authentication is a security tool that requires multiple forms of verification before granting access to an account. Our campus uses multi-factor authentication on Microsoft 365 accounts for extra security to protect your information and keep the University safe.
- Knowledge Base
- Technology and Accounts
- Hardware - Storage - Printing
- MavPrint
How to use MavPRINT Touchless Printing for quick and sanitary printing.
- Knowledge Base
- Technology and Accounts
- Information Security
- Cybersecurity Awareness
This article highlights the role of the IT Solutions Information Security team in promoting cybersecurity awareness and protecting university data, and offers practical tips on staying safe online.
- Knowledge Base
- Technology and Accounts
- Getting Started with Technology
New students, start with this student tech guide to get set up with technology at Minnesota State University, Mankato.
- Knowledge Base
- Technology and Accounts
- Accounts and Access
- StarID
Learn how to change or reset your StarID password quickly and securely.
- Knowledge Base
- Technology and Accounts
- Software and Applications
- Microsoft 365
- Microsoft 365 (Office)
Installing Microsoft 365 (also called Office or Office 365) for free for students, faculty, and staff at Minnesota State University, Mankato.
- Knowledge Base
- Technology and Accounts
- Communication - Conferencing - Collaboration
- Zoom
Explains how to sign in to Zoom on a Mac using Minnesota State’s SSO login with a StarID.
- Knowledge Base
- Academic and Student Services
- Registration and Academic Records
Curious about when your diploma will arrive or how to get extra copies? This quick article explains the diploma process, key timelines, and how to ensure your mailing address is correct—essential info for every graduate.
- Knowledge Base
- Technology and Accounts
- Network and Connectivity
Learn how to connect gaming consoles, smart assistants, streaming devices, and other smart technology to the campus Wi-Fi network. Request a device connection for supported devices.
- Knowledge Base
- Technology and Accounts
- Communication - Conferencing - Collaboration
- Email
- Outlook
Explains how to copy Outlook signature files and Quick Parts on Windows by locating the hidden Signatures and Templates folders and saving their contents.
- Knowledge Base
- Technology and Accounts
- Communication - Conferencing - Collaboration
- Email
- Outlook
Auto-archiving is a feature that automatically stores older emails in a separate archive folder called “In-Place Archive – StarID@(go.)minnstate.edu”. This helps keep your primary mailbox organized and ensures you have access to important emails without cluttering your inbox.
- Knowledge Base
- Technology and Accounts
- Software and Applications
- Microsoft 365
Explains how to troubleshoot a Windows device stuck on startup update screens by waiting, then force‑restarting if progress stops, and contacting IT if the issue persists.