Question
What are some common questions we see for eduroam?
Overview
Here’s a summary of how to use and configure eduroam at Minnesota State University, Mankato:
What is eduroam?
eduroam (education roaming) is a secure, global Wi-Fi network service designed for the international research and education community. At
Minnesota State University, Mankato, eduroam is the preferred Wi-Fi network for both personally-owned and system-owned devices. Once your device is configured for eduroam, it will automatically connect to the Wi-Fi network at many participating universities, both in the U.S. and internationally. See our
Wi-Fi: About page.
How do I configure my device to use eduroam?
- Go to https://wifi.mnsu.edu on the device you wish to configure.
- If you're on campus, connect to the MavGUEST network to get internet access for the configuration process. Alternatively, you can use mobile data or another Wi-Fi network.
- Click on Set Up eduroam
- Follow the instructions specific to your device:
What happens when my Star ID password changes?
Once your device is set up with eduroam, it will continue to work even if your Star ID password changes. The system uses a unique certificate for your device, ensuring secure identification without relying on your password.
Can I use eduroam without the SecureW2 client?
If your device is not supported by the SecureW2 JoinNow app, please contact the IT Solutions Center for assistance or use the Request Help button below.
Having trouble with eduroam?
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Ensure that you're a current student, faculty, or staff member.
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Students: Confirm your enrollment with the Registration and Academic Records Office.
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Employees: Verify your status with HR.
If you continue to experience issues, please reach out to the IT Solutions Center for support.
Is eduroam available in the Residence Communities?
eduroam is only available in the lobbies of the residence communities, not in individual rooms.
Can I configure eduroam when I'm not at MSU?
Yes, you can configure your device remotely as long as it’s connected to the internet. If you're outside the range of an eduroam network during setup, you might encounter an error message. Once you're in range, your device will connect automatically.
Why do I need to connect to MavGUEST to configure eduroam?
An internet connection is necessary for the installation process. You can use any available Wi-Fi connection or mobile data.
Can I uninstall the SecureW2 JoinNow app after setting up eduroam on Android?
While you can uninstall the JoinNow app after setup, doing so will remove the eduroam Wi-Fi settings from your device. It’s best to keep the app installed if you want to maintain the connection.