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- Knowledge Base
- Technology and Accounts
- Communication - Conferencing - Collaboration
- Zoom Phones
Want to mask your outbound Caller ID? Follow these steps to allow a different Caller ID to appear when making calls.
- Knowledge Base
- Technology and Accounts
- Digital Accessibility
- Fundamentals and Learning Resources
Captions, audio descriptions, and transcripts are tools that make media more flexible and usable in different learning situations. Captions show spoken words and key sounds as on‑screen text, supporting viewing in noisy or quiet environments. Audio descriptions add spoken explanations of important visual details, helping clarify what is happening on screen. Transcripts provide a text version of the media content, making it easy to review, search, or use materials in a text‑based format.
- Knowledge Base
- Technology and Accounts
- Accounts and Access
- Multi-Factor Authentication (MFA)
Setting up Multi-Factor authentication which is required for most university services such as Microsoft 365 (MavMAIL), Workday, and many other apps.
- Knowledge Base
- Technology and Accounts
- Communication - Conferencing - Collaboration
Explains how to opt in or out of university text messages by managing notification settings in StarAlert, E‑Services, and D2L Brightspace.
- Knowledge Base
- Technology and Accounts
- Communication - Conferencing - Collaboration
- Zoom
This article shows how to enable live transcription in a Zoom meeting and how to save meeting transcriptions.
- Knowledge Base
- Technology and Accounts
- Business
- Adobe Sign
The Approvals app in Microsoft Teams allows you to use Adobe Sign right within Teams. You can send, sign, and manage all your Adobe Sign documents without leaving Teams. To use Adobe Sign in Teams, you must first set up the Approvals app.
- Knowledge Base
- Technology and Accounts
- Teaching and Learning
- D2L Brightspace
- Course Settings and Admin
Learn more about D2L Brightspace course access, request, deletion, and more.
- Knowledge Base
- Technology and Accounts
- Network and Connectivity
Use University Wi-Fi for secure, high speed, and reliable internet access across campus and in residence communities.
- Knowledge Base
- Technology and Accounts
- Accounts and Access
- Multi-Factor Authentication (MFA)
Multi-factor authentication is a security tool that requires multiple forms of verification before granting access to an account. Our campus uses multi-factor authentication on Microsoft 365 accounts for extra security to protect your information and keep the University safe.
- Knowledge Base
- Technology and Accounts
- Digital Accessibility
- Multimedia Accessibility
Videos and audio content rely on sound and visuals that some users cannot perceive. Include captions, transcripts, or audio descriptions to ensure all users can access the content.
- Knowledge Base
- Technology and Accounts
- Digital Accessibility
- Fundamentals and Learning Resources
Headings provide a structural hierarchy in documents and websites. Properly structured headings help all readers navigate documents efficiently. Visual readers rely on heading appearance to scan content, while screen reader users depend on programmatic heading structure to jump between sections.
- Knowledge Base
- Technology and Accounts
- Information Security
- Cybersecurity Awareness
This article highlights the role of the IT Solutions Information Security team in promoting cybersecurity awareness and protecting university data, and offers practical tips on staying safe online.
- Knowledge Base
- Technology and Accounts
- Getting Started with Technology
New employees, start with this employee tech guide to get set up with technology at Minnesota State University, Mankato.
- Knowledge Base
- Technology and Accounts
- Business
- Workday
Quickly access Workday via direct browser links, The Fountain, Eservices Employee Dashboard, or the mobile app, and incorporate it into your routine for seamless task management.
- Knowledge Base
- Technology and Accounts
- Accounts and Access
- StarID
Learn how to change or reset your StarID password quickly and securely.