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Describes how combining multiple course sections into one D2L site simplifies teaching while still allowing section‑specific organization and restrictions.
Explains how to edit group enrollments in D2L and clarifies what happens to discussion posts and assignment grades when students are moved between groups.
Outlines how to request D2L Brightspace Data Hub reports, including request types, eligibility criteria, and the approval process for accessing course or institutional data.
Provides a quick link to the guide explaining how to customize the Class Progress dashboard in D2L Brightspace.
Explains how to troubleshoot a Windows device stuck on startup update screens by waiting, then force‑restarting if progress stops, and contacting IT if the issue persists.
Explains how employees can request Microsoft Visio or Project access for students through Microsoft Azure Education and guide them to download and activate the software.
Explains how to view statistics for a shortened link by logging into link.mnsu.edu and selecting the Stats icon next to the desired link.
Explains how to resolve a high‑pitch squeal in Zoom by resetting the Vaddio microphone/camera unit in the classroom equipment rack.
If you are using your StarID for the first time and/or do not have a password, you will first need to activate your StarID and create your password.
Explains how to fix fuzzy Zoom screen sharing in FlexSync classrooms by using the Zoom client with a sharing key and adjusting screen‑sharing settings for clarity.
Explains how to fix Outlook not receiving emails by turning Cached Exchange Mode off and then back on to restore connection and refresh messages.
Explains how to find D2L courses using the My Courses widget or Course Selector and how to pin courses for quicker access.
Explains how to troubleshoot missing new emails in Outlook by checking connectivity, folders, Focused Inbox settings, rules, and comparing the Outlook client with the web version.
If you have trouble logging into your state-owned Windows device after a password reset, please read our tips.
Explains how to resolve student visibility issues in D2L discussions by checking and adjusting forum and topic availability and locking settings.