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- Knowledge Base
- Academic and Student Services
- Registration and Academic Records
- Registration Information and Resources
Includes important registration dates for the current academic year.
- Knowledge Base
- Technology and Accounts
- Accounts and Access
- Multi-Factor Authentication (MFA)
Set up a USB security key for MFA on your Microsoft 365 account. This guide covers configuring the key on Windows, registering it with Microsoft, and using it for secure sign-in.
- Knowledge Base
- Technology and Accounts
- Accounts and Access
- Multi-Factor Authentication (MFA)
This article explains multi-factor authentication (MFA), a required security measure for University Microsoft 365 accounts. It includes basic information, links to setup instructions, alternative options, troubleshooting tips, and FAQs to help users.
- Knowledge Base
- Technology and Accounts
- Information Security
- Cybersecurity Awareness
This article highlights the role of the IT Solutions Information Security team in promoting cybersecurity awareness and protecting university data, and offers practical tips on staying safe online.
- Knowledge Base
- Technology and Accounts
- Communication, Collaboration, and Video Conferencing
Explains how to opt in or out of university text messages by managing notification settings in StarAlert, E‑Services, and D2L Brightspace.
- Knowledge Base
- Technology and Accounts
- Communication, Collaboration, and Video Conferencing
- Zoom Phones
This guide shows you the basic features and functionality of Zoom Phone app.
- Knowledge Base
- Academic and Student Services
- Registration and Academic Records
- Faculty and Staff Resources
- Managing Transfer Credit: Equivalencies, Substitutions, and Waivers
This article is intended for faculty and staff that are submitting a transfer course for an equivalency review. It includes the steps needed to submit the course in the Transfer Evaluation System (TES). Any faculty or staff member that has access to TES can submit a course for review.
- Knowledge Base
- Employee Services
- Navigate360 For Employees
- Appointments, Scheduling, and Appointment Management
The following article will instruct faculty and staff on how to cancel appointments in Navigate360.
- Knowledge Base
- Employee Services
- Navigate360 For Employees
- Office Hours, Availability, and Calendar Setup
Navigate 360 - Faculty Office Hours / Create Availability Instructions: this article provides and overview and step-by-step instructions for Instructors/Faculty Members to create office hours / creating availability in Navigate360.
- Knowledge Base
- Employee Services
- Navigate360 For Employees
- Alerts, Referrals, Cases, and Progress Reports
This guide will instruct faculty on how to complete a progress survey.
- Knowledge Base
- Employee Services
- Navigate360 For Employees
- Alerts, Referrals, Cases, and Progress Reports
The following article reviews reviews the different types of case closure labels faculty and staff use when closing a case following completion of student outreach.
- Knowledge Base
- Technology and Accounts
- Software and Applications
Explains how employees can install approved software on state‑owned Windows devices by opening Software Center, selecting an application, and clicking Install.
- Knowledge Base
- Technology and Accounts
- Accounts and Access
- Multi-Factor Authentication (MFA)
- Updating Your Settings
This article is for users who already have multi-factor authentication set up with call or text methods and need to switch to the Microsoft Authenticator app.
- Knowledge Base
- Technology and Accounts
- Software and Applications
Learn about Minnesota State’s generative AI guidance, including the official policy document, recommendations for using Microsoft Copilot, a list of approved AI-enabled tools, and services that are blocked for security reasons.
- Knowledge Base
- Technology and Accounts
- Technology Purchasing
This article is to inform the campus community of changes to employee technology purchasing and the Campus Computer Store. Beginning September 8, employees will purchase University-owned laptops, monitors, docking stations, and storage devices through the new University Technology Purchasing webpage in Maverick OneStop. At the end of the Fall 2026 semester, the Campus Computer Store is planned to close both its online and physical retail locations.