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- Knowledge Base
- Technology and Accounts
- Accounts and Access
Learn why your account is getting locked and how to resolve it by clearing saved passwords and outdated login credentials.
- Knowledge Base
- Technology and Accounts
- Accounts and Access
Faculty E-Services Login
- Knowledge Base
- Technology and Accounts
- Accounts and Access
Request access to computer labs and classrooms using your MavCARD
- Knowledge Base
- Technology and Accounts
- Accounts and Access
Can't login and see message "No Logon Servers"
- Knowledge Base
- Technology and Accounts
- Accounts and Access
If you have trouble logging into your state-owned Windows device after a password reset, please read our tips.
- Knowledge Base
- Technology and Accounts
- Teaching and Learning
- D2L Brightspace
- Course Materials and Content
- Knowledge Base
- Technology and Accounts
- Communication - Conferencing - Collaboration
- Email
- Outlook
Explains that Outlook emails containing unscanned links may be delayed 2–5 minutes due to Microsoft Safe Links pre‑delivery scanning.
- Knowledge Base
- Technology and Accounts
- Hardware - Storage - Printing
- OneDrive
Explains how to generate and adjust a public‑sharing link in OneDrive so people outside MNSU can view (or edit) a file.
- Knowledge Base
- Technology and Accounts
- Accounts and Access
- Multi-Factor Authentication (MFA)
Explains how to enroll in multi‑factor authentication using a call‑only phone, non‑smartphone, or Zoom Phone by selecting voice‑call verification during MFA setup.
- Knowledge Base
- Technology and Accounts
- Accounts and Access
- Multi-Factor Authentication (MFA)
Explains how to install Microsoft Authenticator on an iOS device and enroll in multi‑factor authentication by completing additional security verification steps.
- Knowledge Base
- Technology and Accounts
- Accounts and Access
- Multi-Factor Authentication (MFA)
Explains how to sign in using alternate MFA options when a smartphone is lost and outlines steps to secure the device and update verification methods.
- Knowledge Base
- Technology and Accounts
- Communication - Conferencing - Collaboration
- Email
- Outlook
Explains how to remove and recreate an Outlook profile in Windows to fix errors caused by a corrupted profile.
- Knowledge Base
- Technology and Accounts
- Accounts and Access
- Multi-Factor Authentication (MFA)
Lists the email clients that are compatible with Microsoft 365 multi‑factor authentication across Windows, Mac, iOS, and Android.
- Knowledge Base
- Technology and Accounts
- Accounts and Access
- Multi-Factor Authentication (MFA)
Provides troubleshooting steps to fix issues with Microsoft verification codes not arriving by checking device settings, notifications, signal, and app configurations.
- Knowledge Base
- Technology and Accounts
- Communication - Conferencing - Collaboration
- Email
- Outlook
Explains how to disable Focused Inbox in Outlook on the web and re‑enable Clutter for users who previously had it.