Search300 Results
- Knowledge Base
- Technology and Accounts
- Teaching and Learning
- D2L Brightspace
- Course Settings and Admin
Describes how combining multiple course sections into one D2L site simplifies teaching while still allowing section‑specific organization and restrictions.
- Knowledge Base
- Technology and Accounts
- Teaching and Learning
- D2L Brightspace
- Course Settings and Admin
Explains how to edit group enrollments in D2L and clarifies what happens to discussion posts and assignment grades when students are moved between groups.
- Knowledge Base
- Technology and Accounts
- Teaching and Learning
- D2L Brightspace
- Course Settings and Admin
Outlines how to request D2L Brightspace Data Hub reports, including request types, eligibility criteria, and the approval process for accessing course or institutional data.
- Knowledge Base
- Technology and Accounts
- Teaching and Learning
- D2L Brightspace
- Course Settings and Admin
Provides a quick link to the guide explaining how to customize the Class Progress dashboard in D2L Brightspace.
- Knowledge Base
- Technology and Accounts
- Software and Applications
- Microsoft 365
Explains how to troubleshoot a Windows device stuck on startup update screens by waiting, then force‑restarting if progress stops, and contacting IT if the issue persists.
- Knowledge Base
- Technology and Accounts
- Software and Applications
- Microsoft 365
- Visio/Project
Explains how employees can request Microsoft Visio or Project access for students through Microsoft Azure Education and guide them to download and activate the software.
- Knowledge Base
- Technology and Accounts
- Web Services
Explains how to view statistics for a shortened link by logging into link.mnsu.edu and selecting the Stats icon next to the desired link.
- Knowledge Base
- Technology and Accounts
- Teaching and Learning
- FlexSync
Explains how to resolve a high‑pitch squeal in Zoom by resetting the Vaddio microphone/camera unit in the classroom equipment rack.
- Knowledge Base
- Technology and Accounts
- Accounts and Access
- StarID
If you are using your StarID for the first time and/or do not have a password, you will first need to activate your StarID and create your password.
- Knowledge Base
- Technology and Accounts
- Teaching and Learning
- FlexSync
Explains how to fix fuzzy Zoom screen sharing in FlexSync classrooms by using the Zoom client with a sharing key and adjusting screen‑sharing settings for clarity.
- Knowledge Base
- Technology and Accounts
- Communication - Conferencing - Collaboration
- Email
- Outlook
Explains how to fix Outlook not receiving emails by turning Cached Exchange Mode off and then back on to restore connection and refresh messages.
- Knowledge Base
- Technology and Accounts
- Teaching and Learning
- D2L Brightspace
- Getting Started with D2L
Explains how to find D2L courses using the My Courses widget or Course Selector and how to pin courses for quicker access.
- Knowledge Base
- Technology and Accounts
- Communication - Conferencing - Collaboration
- Email
- Outlook
Explains how to troubleshoot missing new emails in Outlook by checking connectivity, folders, Focused Inbox settings, rules, and comparing the Outlook client with the web version.
- Knowledge Base
- Technology and Accounts
- Accounts and Access
If you have trouble logging into your state-owned Windows device after a password reset, please read our tips.
- Knowledge Base
- Technology and Accounts
- Teaching and Learning
- D2L Brightspace
- Discussions
Explains how to resolve student visibility issues in D2L discussions by checking and adjusting forum and topic availability and locking settings.