Knowledge Base

Categories (11)

Accounts and Access

Includes StarID information, password resets, guest account(s) and more.
Expand

Email, Calendar, and Storage

Articles about email, mobile device set up, MavMAIL, MavDISK, Outlook settings, Office 365, calendar help, shared mailboxes and folders, mail merges, and more.
Expand

Hardware, Device, and Printing Support

Articles and step-by-step guides on hardware, MavPRINT, operating system support, loaner laptops and more.
Expand

IT Professional Services

Technology related information provided by IT Services (ITS)
Expand

Phones, Conferencing, and Collaboration

Articles and user guides about Cisco IP phones, Zoom, video & web conferencing tools and more.
Expand

Software and Application Support

Reference articles, software for computer labs, Microsoft Office Download, MAC OS and more.
Expand

Teaching and Learning

Assistance with D2L, media support, and FlexSync classroom technology.
Expand

Data and Reporting

Articles and references for ISRS resources, database, Power BI, Epi Server and more.
Expand

Network and Communication

Includes the Minnesota State University Mankato Network, Eduroam, VPN, Wi-Fi network jack activation requests and more.
Expand

Web Services

Articles on web content authoring and modification, and more.
Expand

Video and Digital Media

A collection of support documents for Perceptive Content/Image Now, Accessible Technologies and other services.
Expand

Articles (5)

Acceptable Use Policies

Become a Content Contributor for Your Department in the Mav Life App

This article explains how to get set up with a Campus Cloud account to post on Mav Life as a department.

Manually freeze/thaw machines in Deep Freeze

MavLife/Ready Education Course Integration Overview

Posting Content in the Mav Life App as a Department

This article shows how to post content in the News feed on Mav Life as a department.