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Knowledge Base
Categories (11)
Accounts and Access
Includes StarID information, password resets, guest account(s) and more.
Email, Calendar, and Storage
Articles about email, mobile device set up, MavMAIL, MavDISK, Outlook settings, Office 365, calendar help, shared mailboxes and folders, mail merges, and more.
Hardware, Device, and Printing Support
Articles and step-by-step guides on hardware, MavPRINT, operating system support, loaner laptops and more.
IT Professional Services
Technology related information provided by IT Services (ITS)
Phones, Conferencing, and Collaboration
Articles and user guides about Cisco IP phones, Zoom, video & web conferencing tools and more.
Software and Application Support
Reference articles, software for computer labs, Microsoft Office Download, MAC OS and more.
Teaching and Learning
Assistance with D2L, media support, and FlexSync classroom technology.
Data and Reporting
Articles and references for ISRS resources, database, Power BI, Epi Server and more.
Network and Communication
Includes the Minnesota State University Mankato Network, Eduroam, VPN, Wi-Fi network jack activation requests and more.
Web Services
Articles on web content authoring and modification, and more.
Video and Digital Media
A collection of support documents for Perceptive Content/Image Now, Accessible Technologies and other services.
Articles (3)
Acceptable Use Policies
Manually freeze/thaw machines in Deep Freeze
MavLife/Ready Education Course Integration Overview
Additional Resources
Popular Articles
Change Default Email Address to mnsu.edu
How to Install Office 365 for Students, Faculty, and Staff
Verification for Microsoft Multi-Factor Authentication Not Sending
Remote Connection to a Common Desktop using WorkMSU - Windows
iOS MavMAIL (Office 365) Setup
Recent Articles
Windows 10 System Updates
Adobe Error - You Don't Have Access to Manage Apps
Change Your Email Address and Name in MavMAIL
D2L Brightspace: Set-up the bookstore First Day® links in your course
MavPRINT Locations
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FlexSync
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office365
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mac
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MFA
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