Changing Primary Email Address

Overview

This article outlines how to update the primary email address to the user's Minnesota State University, Mankato email address ending in @mnsu.edu. This ensures all important university communications are sent to the correct inbox and ensures users don't encounter issues signing into certain applications.

Changing the primary email address.

Instructions

Step 1 - Go to the StarID self service website.

Step 2 - Select Sign into Profile.

Step 3 - Sign in with your StarID and StarID password.

Step 4 - Select the Office 365 Contact tab.

Step 5 - Select either the New Student Contact Card button or the New Employee Contact Card button (depending on if you're a student or employee).

Step 6 - Select the correct @mnsu.edu email address. (This is typically firstname.lastname@mnsu.edu. This email was assigned to you when you were first admitted to or hired by the University.) 

Step 7 - Allow 24 hours for the information to update with Minnesota State and Microsoft systems.

FAQ

What is a primary email address?

This is the default email address on your profile. A user might have a personal email address or an email address from a previous institution on file. Making sure your primary email address is set to your @mnsu.edu address is important because it ensures all university communications are sent to the correct inbox and ensures users don't encounter issues signing into certain applications.

What if my primary email address is already my @mnsu.edu address?

Then you're all set, no action is needed.

Can I have multiple email addresses as my primary address?

No, only one email address can be selected as a primary email address. This is the email that will show as your "from" address on any mail you send. 

What if I have multiple email addresses from different Minnesota State institutions?

Mail sent to any of of your Minnesota State addresses will still appear in your @mnsu.edu inbox. However, to ensure your "from" address will be listed correctly as your @mnsu.edu address on any mail you send, you must update your primary email address using the steps above.

Outcome

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