Search300 Results
- Knowledge Base
- Technology and Accounts
- Network and Connectivity
- Guest Wi-Fi
MavGUEST provides internet access for university guests. This article explains how to connect, when a guest code is required, and how students and employees can access Wi-Fi.
- Knowledge Base
- Technology and Accounts
- Communication - Conferencing - Collaboration
- Email
Guides users on how to access and manage shared mailboxes in MavMAIL and Outlook across web, Windows, and Mac platforms.
- Knowledge Base
- Technology and Accounts
- Business
- Perceptive Content
Contact the Perceptive Content team to request a new form, make changes, or report an issue with an existing form.
- Knowledge Base
- Technology and Accounts
- Hardware - Storage - Printing
- MavDISK
Explains how to manually map MavDISK or department drives on a Mac to access files through Finder, especially on personal or off‑campus devices.
- Knowledge Base
- Technology and Accounts
- Business
- Qualtrics
Explains how to create filtered Qualtrics reports that show results for a specific subgroup, such as students, by applying a role‑based filter.
- Knowledge Base
- Technology and Accounts
- Teaching and Learning
- Multi-Modal
Explains how to connect and manage a Zoom session in HN 225 using the Crestron control system, including audio, microphone, display, and camera controls.
- Knowledge Base
- Technology and Accounts
- Communication - Conferencing - Collaboration
- Zoom
Provides an overview of Zoom as the university’s web conferencing solution and explains its features, access options, and support resources for students, faculty, and staff.
- Knowledge Base
- Technology and Accounts
- Teaching and Learning
- Multi-Modal
Explains how to control the Multi-Modal classroom camera using the touch display, including presets, pan/tilt/zoom, and picture‑in‑picture options.
- Knowledge Base
- Technology and Accounts
- Digital Accessibility
- Document Accessibility
When PDFs aren’t formatted correctly, they prevent screen readers from properly navigating them. Follow this comprehensive guide for creating and verifying accessible PDFs to ensure compliance with digital accessibility standards. It covers best practices for structuring documents, using alt text, ensuring proper reading order, and utilizing tools like Adobe Acrobat Pro and Microsoft Word’s Accessibility Checker.
- Knowledge Base
- Technology and Accounts
- Communication - Conferencing - Collaboration
- Zoom
Explains how to connect a Zoom meeting to an HD video conferencing or Telepresence classroom by dialing the meeting through the room’s Cisco system using your Zoom Personal Meeting ID.
- Knowledge Base
- Technology and Accounts
- Business
- Workday
- Workday: Human Resources
The article explains how to customize the org chart view in Workday to hide vacant positions (open PCNs) by selecting "customize chart view" and unchecking the "open positions" option.
- Knowledge Base
- Technology and Accounts
- Business
- Workday
- Workday: Human Resources
The Credentials feature in Workday allows faculty and concurrent instructors to manage and verify their professional qualifications, aiding HR with processing and compliance.
- Knowledge Base
- Technology and Accounts
- Business
- Poll Everywhere
Explains how to request a Poll Everywhere teacher account through IT Solutions or obtain a participant account through invitations from an instructor.
- Knowledge Base
- Technology and Accounts
- Teaching and Learning
- Classrooms, Labs, & Audiovisual
Provides quick troubleshooting steps to resolve issues with a non‑working classroom DVD player, including checking inputs, power, playback controls, and disc condition.
- Knowledge Base
- Technology and Accounts
- Getting Started with Technology
For employees who work remotely, there are many technology resources available online. Remotely access phones and meetings, software, tech support, and more.