Search300 Results
- Knowledge Base
- Technology and Accounts
- IT Professional Services
Provides an overview of university business units and lists the Solutions Architects assigned to each area.
- Knowledge Base
- Technology and Accounts
- Digital Accessibility
- Document Accessibility
When PDFs aren’t formatted correctly, they prevent screen readers from properly navigating them. Follow this comprehensive guide for creating and verifying accessible PDFs to ensure compliance with digital accessibility standards. It covers best practices for structuring documents, using alt text, ensuring proper reading order, and utilizing tools like Adobe Acrobat Pro and Microsoft Word’s Accessibility Checker.
- Knowledge Base
- Technology and Accounts
- Business
- Perceptive Content
How to install the Perceptive Content client.
- Knowledge Base
- Technology and Accounts
- Communication - Conferencing - Collaboration
- Email
- Outlook
Explains how to create an Outlook contact group by copying recipients from an email and pasting them into a new contact group on Windows or Mac (not supported in Outlook on the web).
- Knowledge Base
- Technology and Accounts
- Communication - Conferencing - Collaboration
- Microsoft Teams
Explains the different ways users can join Microsoft Teams meetings using the app, a web browser, a mobile device, or dial‑in options and outlines key features for participating and managing meetings.
- Knowledge Base
- Technology and Accounts
- Accounts and Access
- Multi-Factor Authentication (MFA)
Explains how to use the Microsoft Authenticator app offline while traveling internationally by selecting “Use a verification code” and entering the code generated in the app without needing cell service.
- Knowledge Base
- Technology and Accounts
- Network and Connectivity
- VPN
Explains how employees can verify whether their state‑owned device is connected to Microsoft Always On VPN using the network icon in the Windows notification area.
- Knowledge Base
- Technology and Accounts
- Network and Connectivity
- VPN
Explains what Microsoft Always On VPN is and how it lets employees on state‑owned Windows devices securely connect to campus resources as if they were on campus.
- Knowledge Base
- Technology and Accounts
- Communication - Conferencing - Collaboration
- Microsoft Teams
Explains how to quit Microsoft Teams from the system tray or sign out from the profile menu when troubleshooting or switching accounts.
- Knowledge Base
- Technology and Accounts
- Communication - Conferencing - Collaboration
- Email
Guides users on how to access and manage shared mailboxes in MavMAIL and Outlook across web, Windows, and Mac platforms.
- Knowledge Base
- Technology and Accounts
- Communication - Conferencing - Collaboration
- Microsoft Teams
Explains how employees (and GAs with employee accounts) can create a Microsoft Team, while students must request a faculty or staff member to create one for them.
- Knowledge Base
- Technology and Accounts
- Communication - Conferencing - Collaboration
- Microsoft Teams
Explains how to download and install Microsoft Teams by signing in at office.com with your StarID and selecting the desktop or web app.
- Knowledge Base
- Technology and Accounts
- Communication - Conferencing - Collaboration
- Email
Explains how to create or update an email signature in the Outlook Web Client (MavMAIL) by accessing the Email Signature settings.
- Knowledge Base
- Technology and Accounts
- Hardware - Storage - Printing
- MavPrint
Explains how to print documents on campus using MavPrint by uploading files to the MavPrint Mobile Print Center and releasing them at any MavPrint station.
- Knowledge Base
- Technology and Accounts
- Software and Applications
- Microsoft 365
- Microsoft 365 (Office)
Explains how to encrypt a Microsoft 365 document by adding a password through the Protect Document settings so only authorized users can open it.