Search300 Results
- Knowledge Base
- Technology and Accounts
- Network and Connectivity
- Campus Wi-Fi: eduroam
How to connect to campus Wi-Fi network eduroam with Chromebook (Chrome OS).
- Knowledge Base
- Technology and Accounts
- Network and Connectivity
- Campus Wi-Fi: eduroam
How to connect to campus Wi-Fi network eduroam with iPhone (iOS).
- Knowledge Base
- Technology and Accounts
- Network and Connectivity
- Campus Wi-Fi: eduroam
How to connect to campus Wi-Fi network eduroam with Android.
- Knowledge Base
- Technology and Accounts
- Network and Connectivity
- Campus Wi-Fi: eduroam
How to connect to campus Wi-Fi network eduroam with Windows.
- Knowledge Base
- Technology and Accounts
- Network and Connectivity
- Campus Wi-Fi: eduroam
How to connect to campus Wi-Fi network eduroam with macOS.
- Knowledge Base
- Technology and Accounts
- Accounts and Access
- Multi-Factor Authentication (MFA)
Explains how to enroll in multi‑factor authentication using a call‑only phone, non‑smartphone, or Zoom Phone by selecting voice‑call verification during MFA setup.
- Knowledge Base
- Technology and Accounts
- Service Management with TeamDynamix
- Tickets and Tasks
Explains how IT staff can add an additional email address to a TeamDynamix ticket so customers using non‑MNSU emails can receive updates.
- Knowledge Base
- Technology and Accounts
- Service Management with TeamDynamix
- Knowledge Article Authoring
This article shows how to add related articles to a knowledge base article to quickly link readers to other related materials.
- Knowledge Base
- Technology and Accounts
- Service Management with TeamDynamix
- Knowledge Article Authoring
- Roles, Approvals, and Reviews
This article is for employees who manage content in the knowledge base. It describes how knowledge article owners can update their articles that are due for review. Knowledge articles have set review dates (usually every year or less) so that content is accurately maintained and stays up to date.
- Knowledge Base
- Technology and Accounts
- Service Management with TeamDynamix
- Knowledge Article Authoring
This article shows how to delete or archive a knowledge article.
- Knowledge Base
- Technology and Accounts
- Service Management with TeamDynamix
- Knowledge Article Authoring
Learn how to create or edit knowledge articles in TeamDynamix. If you don’t have access, submit a request for assistance with creating or updating articles.
- Knowledge Base
- Technology and Accounts
- Service Management with TeamDynamix
- TeamDynamix Release Information
This page contains the latest release notes for TeamDynamix, including new features, enhancements, bug fixes, and other important updates.
- Knowledge Base
- Technology and Accounts
- Service Management with TeamDynamix
- Knowledge Article Authoring
This article is to help train new TeamDynamix knowledge base editors on the basics of their role.
- Knowledge Base
- Technology and Accounts
- Service Management with TeamDynamix
- Knowledge Article Authoring
- Tags and Categories
A guide to using tags when creating knowledge articles in TeamDynamix to provide additional search options, as well as helping to guide search prioritization.
- Knowledge Base
- Technology and Accounts
- Service Management with TeamDynamix
- Knowledge Article Authoring
- Knowledge Article Templates and Formatting
Best-practices guide for formatting TeamDynamix knowledge articles, covering accessibility, templates, tagging, search optimization, and style guidelines.