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- Knowledge Base
- Technology and Accounts
- Teaching and Learning
- Multi-Modal
Explains how to access and use the Participants menu on a Zoom Touch Display to mute attendees and manage individual participant options during a meeting.
- Knowledge Base
- Technology and Accounts
- Teaching and Learning
- Multi-Modal
Explains how to start and stop Zoom meeting recordings using the controls on a Zoom Touch Display.
- Knowledge Base
- Technology and Accounts
- Teaching and Learning
- Krypton
Explains how to reset or change your Krypton password using the Campus Account Settings page with your StarID login.
- Knowledge Base
- Technology and Accounts
- Getting Started with Technology
New students, start with this student tech guide to get set up with technology at Minnesota State University, Mankato.
- Knowledge Base
- Technology and Accounts
- Network and Connectivity
- Residence Community Wi-Fi
Boldyn Networks provides Wi-Fi networks for residence communities. If you experience Wi-Fi issues in the residence communities, contact Boldyn Networks.
- Knowledge Base
- Technology and Accounts
- IT Professional Services
- ResTech Services
Explains how on‑campus students can schedule an appointment with ResTech Services using the online Microsoft Bookings link.
- Knowledge Base
- Technology and Accounts
- Web Services
This article introduces Ask Stomper, a chatbot designed to assist students with common inquiries related to university services.
- Knowledge Base
- Technology and Accounts
- Software and Applications
Discover how to safely leverage approved AI tools in Zoom and Teams—and why certain third-party apps are blocked or not approved for use system-wide.
- Knowledge Base
- Technology and Accounts
- Software and Applications
- Adobe Creative Cloud
Explains the sign‑in requirement for Adobe Creative Cloud 2019 on campus computers and how users can access it.
- Knowledge Base
- Technology and Accounts
- Teaching and Learning
- Multi-Modal
Explains how to join a Zoom meeting from a Zoom Touch Display by entering the meeting ID to connect with the room’s camera and microphone.
- Knowledge Base
- Technology and Accounts
- Teaching and Learning
- Multi-Modal
Explains how to fix fuzzy Zoom screen sharing in Multi-Modal classrooms by using the Zoom client with a sharing key and adjusting screen‑sharing settings for clarity.
- Knowledge Base
- Technology and Accounts
- Teaching and Learning
- Multi-Modal
Explains how to mute or unmute a room microphone during a Zoom meeting using the Zoom Touch Display.
- Knowledge Base
- Technology and Accounts
- Teaching and Learning
- Multi-Modal
Explains how to resolve a high‑pitch squeal in Zoom by resetting the Vaddio microphone/camera unit in the classroom equipment rack.
- Knowledge Base
- Technology and Accounts
- Accounts and Access
- StarID
Learn how to change or reset your StarID password quickly and securely.
- Knowledge Base
- Technology and Accounts
- Teaching and Learning
- Multi-Modal
Explains how to control the Multi-Modal classroom camera using the touch display, including presets, pan/tilt/zoom, and picture‑in‑picture options.