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Explains the approval, eligibility, and review process for issuing a university‑provided cell phone or mobile device in accordance with Minnesota State policy.

Explains how to connect to the Krypton server on Windows or Mac for file access or SSH, including login steps and how to manage the separate Krypton password.

Explains how to find a Windows 10 device’s MAC and IP addresses using PowerShell or Command Prompt with the ipconfig /all command.

Learn why your account is getting locked and how to resolve it by clearing saved passwords and outdated login credentials.

Explains how faculty can access the faculty side of E‑Services by logging in with their StarID and password.

Mapping drive letters to MavDISK is state-owned Windows desktop and laptops computers.

Explains how to troubleshoot slow VPN performance by checking internet speed, aiming for at least 12 Mbps, and considering WorkMSU or disabling IPv6 on Macs if needed.

Explains how to find a Mac computer’s IP address by viewing the active network connection in System Preferences under Network.

Explains how to reset or change your Krypton password using the Campus Account Settings page with your StarID login.

Explains how to encrypt a Microsoft 365 document by adding a password through the Protect Document settings so only authorized users can open it.

Explains how to print documents on campus using MavPrint by uploading files to the MavPrint Mobile Print Center and releasing them at any MavPrint station.

Explains how to create or update an email signature in the Outlook Web Client (MavMAIL) by accessing the Email Signature settings.

Explains how to download and install Microsoft Teams by signing in at office.com with your StarID and selecting the desktop or web app.

Explains the different ways users can join Microsoft Teams meetings using the app, a web browser, a mobile device, or dial‑in options and outlines key features for participating and managing meetings.

Explains how to create an Outlook contact group by copying recipients from an email and pasting them into a new contact group on Windows or Mac (not supported in Outlook on the web).