Service Catalog

Categories (11)

Accounts and Access

Assistance with StarID and password resets, multi-factor authentication (MFA), and door/building access.
Expand

Teaching and Learning

Support for classroom/lab technology, D2L Brightspace, and instructional design. Also includes services for faculty development and technology tools for teaching.
Expand

Software and Applications

Support for Microsoft and other application software support.
Expand

Hardware, Devices, and Printers

Student printing through MavPRINT and 3D printing. Also includes services for technology purchasing, asset management, surplus, and repair.
Expand

Network and Communication

Services for phones, wi-fi, networking, emergency notification, and digital signage.
Expand

Information Security

Services involving data security, network vulnerability scanning, security audits, security guidelines and consulting.
Expand

Data and Reporting Services

Data warehousing, analytics, integration, imports and reporting.
Expand

Web Services

Website services and support. Also includes services for eCommerce event registration and link shortening.
Expand

Video and Digital Media

IT Solutions is your on-campus professional partner to help you develop video and digital media content for your communications, instructional, and promotional needs. We can assist you in developing successful strategies to reach and engage your audience. From video to audio, live streaming to broadcasting, and more, we use media to effectively help you reach your goals.
Expand

IT Professional Services

Professional services including business analysis, document imaging and workflow, software development, application hosting, and shared services. Also includes services for digital and media production.
Expand

Email, Calendar, and Storage

Email, calendar, Teams and SharePoint support. Also includes file storage services.
Expand

Services (1)

Get Help

The Quick-Ticket Submission option creates a general ticket to IT Solutions. It is a great option for any issues not found under Service categories. This option allows anyone to get tech support, whether they have an Minnesota State Mankato account or not, since login is not required.