Popular Services

Get help with Workday issues related to Human Resources.

• Provide data and reports for university information and decision making.

• Microsoft 365 apps and support
• Microsoft Office ProPlus downloads
• Shared mailboxes
• Flow and Power Automate support
• Departmental accounts

The Quick-Ticket Submission option creates a general ticket to IT Solutions. It is a great option for any issues not found under Service categories. This option allows anyone to get tech support, whether they have an Minnesota State Mankato account or not, since login is not required.

• 3D printing for students
• 3D printing for faculty

IT Solutions supports producing, managing, and distributing high-quality media across the various and diverse learning environments on campus. We produce:
• Promotional Videos
• Interviews
• Informational Videos
• Animated Videos
• Motion Graphics
• Podcast & Audio Recording
• And more

• Computer tagging and inventory
• Recycle computer equipment
• Computer equipment secure disposal
• Technology moves

• Software installation, support, and troubleshooting
• Virus removal
• MavAPPS
• ResTech Services

• Live Broadcast (Cost)
• Athletic Events
• Streaming Services (Cost)
• Event Recording (Cost)
• Class or Classroom Recording (Free)
• Cable Television Channel Management (Free depending on content)

• MavMAIL email and calendar
• Microsoft 365
• Teams

Tech help and support for students living in the residence communities.

For faster service, please sign in at the top of this page before submitting your Quick Ticket. If you are unable to sign in, you will be able to submit your request to IT Solutions by including your contact information.

Simplify URL links and generate QR codes at https://link.mnsu.edu

• Information security incident response
• Security awareness training
• Information risk management

• Teaching and learning software
• Lecture and screen capture
• Invigilation / anti-plagiarism
• Online surveys

Tech help and support for students, faculty, and staff.

• StarID Account Management
• Multi-factor authentication
• incorrect or duplicate StarID

• Student Printing (MavPRINT)
• Print from all devices
• Black and color laser printing
• Touchless Printing

Faculty support for academic technology tools, teaching and learning experiences, online course design, and more.

• D2L/Brightspace student support
• D2L/Brightspace faculty support
• Course creation
• Instructional design
• Manual student enrollments
• Professional development

• Accessibility review
• Accommodation Consulting
• Document Conversion
• Media Captioning
• Media Digitization Services

• Official website creation consulting and editing support

• Wi-Fi (eduroam)
• Networking
• VPN