Popular Services

• MavMAIL email and calendar
• Microsoft 365
• Teams

• Microsoft 365 apps and support
• Microsoft Office ProPlus downloads
• Shared mailboxes
• Flow and Power Automate support
• Departmental accounts

• Wi-Fi (eduroam)
• Networking
• VPN

• MavCARD access to buildings and doors.
• Automated door access
• Computer lab access
• MavCARD supported services

• Windows and macOS operating system installation
• Standard University software installation

• Telephones
• Cell phones
• Conference calling
• Voicemail

• D2L/Brightspace student support
• D2L/Brightspace faculty support
• Course creation
• Instructional design
• Manual student enrollments
• Professional development

The Quick-Ticket Submission option creates a general ticket to IT Solutions. It is a great option for any issues not found under Service categories. This option allows anyone to get tech support, whether they have an Minnesota State Mankato account or not, since login is not required.

• Official website creation consulting and editing support

• CRM Shared Services
• Online orientation

• Scantron (form 4521) scanning and reporting

• StarID Account Management
• Multi-factor authentication
• incorrect or duplicate StarID

• Student Printing (MavPRINT)
• Print from all devices
• Black and color laser printing

• Event recording
• Live broadcasting and streaming of university events
• Podcast and audio recording and hosting
• Spectrum/Charter television channel 191/826
• 360 Video

• Provide data and reports for university information and decision making.

• Application software development

• Perceptive Content (ImageNow) software
• eForms and document workflow services

• 3D printing for students
• 3D printing for faculty

• Zoom
• Teams
• FlexSync
• Virtual classrooms

• Employee printers and printing
• Printer support

Submit a ticket without needing to log in.

• Software installation, support, and troubleshooting
• Virus removal
• MavAPPS
• ResTech Services

• Computer tagging and inventory
• Surplus computer equipment
• Computer equipment secure disposal
• Technology moves

• Simplify URL links
https://link.mnsu.edu/