Popular Services

• Software installation, support, and troubleshooting
• Virus removal
• MavAPPS
• ResTech Services

• Microsoft 365 apps and support
• Microsoft Office ProPlus downloads
• Shared mailboxes
• Flow and Power Automate support
• Departmental accounts

• Computer tagging and inventory
• Surplus computer equipment
• Computer equipment secure disposal
• Technology moves

For faster service, please sign in at the top of this page before submitting your Quick Ticket. If you are unable to sign in, you will be able to submit your request to IT Solutions by including your contact information.

• MavCARD access to buildings and doors.
• Automated door access
• Computer lab access
• MavCARD supported services

• 3D printing for students
• 3D printing for faculty

• MavMAIL email and calendar
• Microsoft 365
• Teams

• D2L/Brightspace student support
• D2L/Brightspace faculty support
• Course creation
• Instructional design
• Manual student enrollments
• Professional development

• Windows and macOS operating system installation
• Standard University software installation

• Student Printing (MavPRINT)
• Print from all devices
• Black and color laser printing

The Quick-Ticket Submission option creates a general ticket to IT Solutions. It is a great option for any issues not found under Service categories. This option allows anyone to get tech support, whether they have an Minnesota State Mankato account or not, since login is not required.

• Official website creation consulting and editing support

• FlexSync
• Classroom technology
• Computer labs
• Audio-video systems

• Information security incident response
• Security awareness training
• Information risk management

• Telephones
• Cell phones
• Conference calling
• Voicemail

• StarID Account Management
• Multi-factor authentication
• incorrect or duplicate StarID

• Employee printers and printing
• Printer support

• Live Broadcast (Cost)
• Athletic Events
• Streaming Services (Cost)
• Event Recording (Cost)
• Class or Classroom Recording (Free)
• Cable Television Channel Management (Free depending on content)

• Provide data and reports for university information and decision making.

• Promotional Videos
• Interviews
• Informational Video
• Animated Videos
• Motion Graphics
• Podcast & Audio Recording

• Dell, Apple, Microsoft warranty repairs

• Consultation and design of classrooms and labs
• Computer operating system and app software consultation
• Classroom rental services and customized software training
• Virtual software (Virtual Labs)

• Web-based event registration
• Electronic payment services

• Perceptive Content (ImageNow) software
• eForms and document workflow services