Popular Services
• Microsoft 365 apps and support
• Microsoft Office ProPlus downloads
• Shared mailboxes
• Flow and Power Automate support
• Departmental accounts
• MavMAIL email and calendar
• Microsoft 365
• Teams
• Computer tagging and inventory
• Recycle computer equipment
• Computer equipment secure disposal
• Technology moves
• Teaching and learning software
• Lecture and screen capture
• Invigilation / anti-plagiarism
• Online surveys
• Collaboration, communication and storage
• Eforms, workflows, lists, and chat
• Student Printing (MavPRINT)
• Print from all devices
• Black and color laser printing
• Touchless Printing
The Quick-Ticket Submission option creates a general ticket to IT Solutions. It is a great option for any issues not found under Service categories. This option allows anyone to get tech support, whether they have an Minnesota State Mankato account or not, since login is not required.
For faster service, please sign in at the top of this page before submitting your Quick Ticket. If you are unable to sign in, you will be able to submit your request to IT Solutions by including your contact information.
• StarID Account Management
• Multi-factor authentication
• incorrect or duplicate StarID
• MavCARD access to buildings and doors.
• Automated door access
• Computer lab access
• MavCARD supported services
• Information security incident response
• Security awareness training
• Information risk management
• Live Broadcast (Cost)
• Athletic Events
• Streaming Services (Cost)
• Event Recording (Cost)
• Class or Classroom Recording (Free)
• Cable Television Channel Management (Free depending on content)
• Wi-Fi (eduroam)
• Networking
• VPN
• Telephones
• Cell phones
• Zoom Phone
• Texting
• Conference calling
• Voicemail
• Perceptive Content (ImageNow) software
• eForms and document workflow services
The network in the residence communities (dorms) is managed by a third party.
• Web-based event registration
• Electronic payment services
• Accessibility review
• Accommodation Consulting
• Document Conversion
• Media Captioning
• Media Digitization Services
IT Solutions supports producing, managing, and distributing high-quality media across the various and diverse learning environments on campus. We produce:
• Promotional Videos
• Interviews
• Informational Videos
• Animated Videos
• Motion Graphics
• Podcast & Audio Recording
• And more
• FlexSync
• Classroom technology
• Computer labs
• Audio-video systems