Support for Microsoft and other application software support.

Services (19)

Beefree

Beefree is a no-code email creation tool for employees.

Cisco AnyConnect

Cisco AnyConnect is a Virtual Private Network (VPN) client that is used to allow your computer to do tasks off campus that would usually require you to be on campus.

Computer Operating System Installation

• Windows and macOS operating system installation
• Standard University software installation

MavDISK

MavDISK is a secure file storage option for Minnesota State Mankato employees. Faculty and staff can store up to 64 GB of personal files. Departments who do not already have a group folder and need space for collaboration can request a department folder with the service desk.

Microsoft 365 (Office)

• Microsoft 365 apps and support
• Microsoft Office ProPlus downloads
• Shared mailboxes
• Flow and Power Automate support
• Departmental accounts

Microsoft Authenticator

The Microsoft Authenticator App helps you sign in to your accounts with using Multi-Factor Authentication (MFA).

Microsoft Bookings

Microsoft Bookings is a web-based scheduling tool that's a part of the Microsoft 365 suite for faculty and staff. Bookings makes scheduling and managing appointments a breeze, integrating seamlessly with Outlook.

Microsoft Copilot

Microsoft Copilot is an advanced AI assistant and chatbot in the Microsoft 365 suite designed to enhance productivity. It leverages the power of AI to assist users with tasks such as researching topics, creating content, generating reports, summarizing documents, providing insights, and more.

Microsoft OneDrive

Microsoft OneDrive is a secure cloud storage app in Microsoft 365. Back up, access, edit, and sync your files from any device. Easily share and collaborate on documents in real time with others.

Microsoft OneNote

Microsoft OneNote is a digital notebook for capturing, organizing, and sharing notes, with cloud sync for access across devices. It supports various types of content, including text, images, and audio recordings.

Microsoft Project

Microsoft Project is a project management software to manage resources and tasks and track progress and workloads.

Microsoft Teams

Microsoft Teams is the hub for teamwork in Microsoft 365. Microsoft Teams enables instant messaging, audio and video calling, automatic availability status, mobile experiences, and secure file storage.

Salesforce

Salesforce is a CRM (constituent relationship management) software that is used for contact database management and communications.

Software and Application Support

• Software installation, support, and troubleshooting
• Virus removal
• MavLABS
• ResTech Services

Software and Applications List

Request service and support for software and applications including creative tools, communication platforms, and essential resources.

SPSS

SPSS (Statistical Package for the Social Sciences) is a software package used for the analysis of statistical data.

TeamDynamix

TeamDynamix is a service management platform that offers automation and integration capabilities, ensuring efficient service delivery and streamlined workflow.

The Fountain

The Fountain is an internal communications site for Minnesota State University, Mankato staff and faculty for sharing University news, events, and information.

WorkMSU

WorkMSU allows employees to virtually access a comprehensive collection of campus software and services remotely.