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Enterprise Service Management (ESM) streamlines service delivery across the university for students, faculty, and staff. The university’s ESM tool, TeamDynamix (TDX), provides a centralized way for end users to request services and access information, while enabling staff to fulfill service requests, manage workflows, and maintain knowledge content.

TeamDynamix (TDX) is the university’s enterprise service management tool that ensures efficient service delivery across campus. It’s used for managing service requests and delivery, knowledge base content, and workflows.

These forms are for IT Solutions staff to submit feedback about or an issue with the IT Solutions Tickets Application.

Report an issue with TeamDynamix. For example, if the system is unavailable, slow to respond, or producing error messages.

Submit a request for assistance with TeamDynamix. For example, login or access support.